Christopher Grove

Angestellt, Manager, Avanade

Paris, Frankreich

Fähigkeiten und Kenntnisse

Business Analysis
ERP
Microsoft Dynamics AX 2009
PeopleSoft
Quote To Cash
Fulfillment
Order shipment
Order Management
Order preparation
Logistics
Billing
Credit Management
Payment Recovery
CRM
Microsoft Dynamics CRM
Business Process definition
ADV
Recouvrement
Gestion de Relation Client
préparation de commandes
logistique
audit des processus
PMO
Project Management
Oracle CRM On Demand
Fusion CRM
International projects
Deployment Management
Microsoft Dynamics CRM 2013
Business Process Mapping
Dynamics CRM 2015
Digital CRM
Microsoft Dynamics CRM 2015
iScala
SFA
Sales Force Automation
Core Model Deployment
Digital
Consulting
Technology Consulting
Technology - Consultancy
Digital Consulting
Technology Strategy
IT environment strategy
Management
Scrum
ScrumMaster
Professional Scrum Master
International experience
International
Agile
Agile Project Management

Werdegang

Berufserfahrung von Christopher Grove

  • Bis heute 9 Jahre und 2 Monate, seit Mai 2015

    Manager

    Avanade

    Manager in the CRM team. Participate in projects and pre-sales for Dynamics CRM 2015 On Line and On Premise in France and Switzerland. Current projet: A study on the consolidation of multiple prequalification applications into 1 single application for the WHO.

  • 2 Jahre und 4 Monate, Jan. 2013 - Apr. 2015

    Senior Consultant

    CGI Business Consulting

    Project Manager and functional consultant. Experienced in international projects and working in or managing multi cultural teams. Latest project delivered: Microsoft Dynamics CRM 2013 migration with full Office 365 integration and users in 9 countries.

  • 1 Jahr und 5 Monate, Sep. 2011 - Jan. 2013

    Senior Consultant

    Logica Business Consulting

    PMO/Project Manager and functional consultant on projects in Europe & Morocco. Managed an Oracle CRM On Demand deployment in 3 countries (Belgium, Netherlands and Luxemburg).

  • 1 Jahr und 11 Monate, Okt. 2009 - Aug. 2011

    CRM & ERP Consultant

    Point Base SA

    Participate in presales. Participate in Microsoft Dynamics CRM 4.0 and Dynamics AX mplementation projects as a functional consultant or project manager.

  • 1 Jahr und 11 Monate, Aug. 2007 - Juni 2009

    Sales & Marketing Business Analyst

    NEC Computers SAS

    Defined new credit management business processes including payment recovery. Successfully implemented a Europe wide payment recovery outsourcing solution. Pre-installation testing of Microsoft Dynamics CRM V4 Integrated an external quotation creation tool into PeopleSoft to facilitate quote conversion. Implemented a solution to facilitate Italian spare parts sales taking into account Italian fiscal restrictions.

  • 4 Jahre und 3 Monate, Juni 2003 - Aug. 2007

    Module Manager

    NEC Computers SAS

    (Functional expert for the ERP PeopleSoft V8, European wide responsability, modules: Order Management, Inventory, Billing, Accounts Receivable) Managed the Order management and fulfillment tests as part of a project to legally divide NEC Computers International into 2 companies. Implemented new cross functional processes for customer PC loans. Successfully introduced order management processes and environmental tax management for Belgian sales.

  • 1 Jahr und 9 Monate, Sep. 2001 - Mai 2003

    Technical Writer & Process Support

    NEC Computers International

    Process support during 2 phases of the PeopleSoft 8 ERP implementation and the stabilisation project. Delivered process orientated training on PeopleSoft and other systems. 200 + users trained in France and Great Britain. Identified post implementation training needs of 530 users. Provide post implementation support for inventory and order fulfillment. Created process orientated training material for the following PeopleSoft modules: Billing, Inventory, RMA, Purchasing and Procurement.

Ausbildung von Christopher Grove

  • 4 Jahre, Jan. 2001 - Dez. 2004

    Business

    ESSCA

    Management, Marketing, Strategy, Finance

  • 3 Jahre und 9 Monate, Okt. 1993 - Juni 1997

    Modern Languages & History

    University of Wales Bangor

    French, History Third year spent in France as an English teaching assistant.

Sprachen

  • Englisch

    Muttersprache

  • Französisch

    Fließend

Interessen

Art
Reading (French & English)
Music
Photography
Travel

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