Darren Muller

Berufserfahrung von Darren Muller

• Bis heute 1 Jahr und 5 Monate, seit Jan. 2023

  Solution Architect

  BHP

• Bis heute 1 Jahr und 11 Monate, seit Juli 2022

  Technical Architect

  Flight Centre Travel Group

  Darren engaged with four stakeholder groups to understand their perspectives on issues with Flight Centre's product and booking management platform. Darren led investigations and performed application testing to provide a deeper understanding of the underlying issues. As the issues were understood he made recommendations which were pursued in collaboration with Flight Centre’s delivery partner and any other parties to initiate improvements.

• 10 Monate, Okt. 2021 - Juli 2022

  Senior Solution Architect

  yourtown

  Darren has led the evaluation of suitable Technology Platforms for enterprise-wide adoption with the capability to support the yourtown strategy through Digital Transformation. Darren has performed Market Scans, Options Analysis and organised Product Demonstrations and Proof of Concepts to evaluate suitable Technology Platforms to provide an omni-channel capability to engage with young people in a meaningful and relevant way.

• 3 Monate, Aug. 2021 - Okt. 2021

  Senior Solution Architect

  Uniting Care Queensland

  Darren was engaged as the Solution Architect to lead a team to develop a data (and application) retention and restoration strategy, implementation plan, and business case that considers the business and legislative requirements and addresses the functional and technical solution options, with a recommended path forward.

• 2 Jahre und 11 Monate, Dez. 2018 - Okt. 2021

  Senior Consultant

  Glass and Co

  Darren was a Senior Consultant for Glass & Co in the Technology Enablement Practice. Darren was responsible for undertaking a variety of client engagements across the Queensland public and private sectors.

• 2 Monate, Aug. 2021 - Sep. 2021

  Senior Solution Architect

  Craveable Brands

  Darren led an engagement with Craveable Brands to demonstrate the feasibility and extent to which the supply chain processes could be automated for the franchise network. It was determined where automation could be applied to the Account Receivable and Accounts Payable processes with a key supplier. Darren produced the Future State Architecture while also performing the technical activities to deliver a POC which would define and prove the automation capability.

• 5 Monate, Feb. 2021 - Juni 2021

  Senior Solution Architect

  National Seniors Australia

  Darren was engaged to lead the delivery a Common Data Platform (CDP) foundation for National Seniors to provide a single point of truth for Customer data. Darren also provided architectural services throughout delivery to introduce best practices and recommendations to ensure the client is supported in their Azure Cloud journey and to ensure the security of workloads, data and services.

• 7 Monate, Mai 2020 - Nov. 2020

  Senior Solution Architect

  yourtown

  Darren completed a range of discovery and design activities to support yourtown’s Transformation and Modernisation ambitions. Darren completed a document baseline for yourtown describing their business and technology landscape to improve knowledge and awareness. This greatly improved contextual information about yourtown’s applications, and the supporting technologies used at yourtown.

• 8 Monate, Mai 2019 - Dez. 2019

  Solution Architect

  Flight Centre

  Flight Centre Travel Group introduced a new product and booking management platform to transform and streamline many aspects of the Retail and Wholesale consultant’s ability to deliver inspired travel experiences with unique package content to Flight Centre Travel Groups global network of stores, websites and external clients. Darren was engaged as a Solution Architect to focus on several technical capabilities required for the Copernicus Program.

• 6 Monate, Dez. 2018 - Mai 2019

  Senior Solution Architect

  Uniting Care Queensland

  As a Solution Architect, Darren was engaged to assess the stability of 5 Blue Care mission-critical applications to provide technical recommendations to improve the user experience for frontline staff. Darren produced an Application Assessments on each application which included Business and Technology Context, Key Technology Reports, Application Assessments and Remediation Plans.

• 4 Monate, Aug. 2018 - Nov. 2018

  Solution Architect

  Qsuper

  QSuper’s Contact Centre was a technology transformation to enable the delivery of a seamless Omni-channel service experience to customers through the adoption of an industry leading Contact Centre solution. Darren was engaged as the Solution Architect to deliver Conceptual Architecture and Target State Architecture during the Planning Phase of the Program.

• 10 Monate, Nov. 2017 - Aug. 2018

  Infrastructure Architect

  Suncorp

  Darren performed the role of Infrastructure Architect at Suncorp with responsibilities across the Infrastructure Engineering and Delivery teams for all areas of Suncorp. Darren has produced a range of work products and project artefacts to support the planning and delivery of several initiatives. Darren was engaged to work on a range of projects including PCI DSS Program Stream 3: CDE Foundation, PCI DSS Program Stream 4: CDE Applications, Fraud Program and two Marketplace enabler projects.

• 1 Jahr und 1 Monat, Aug. 2017 - Aug. 2018

  Consultant

  ASG Group

• 10 Monate, Dez. 2016 - Sep. 2017

  Solution Architect

  Flight Centre

  Darren worked on several large Integration projects as part of the Sabre Program. Flight Centre is migrating from the Travelport GDS of around 27 years to the Sabre GDS. Darren produced high-quality work products including Solution Overview Documents, a Solution Overview Template, Logical Solution Architecture Documents and Physical Solution Architecture Documents, Option Papers, Reference Architecture (Event Driven Architecture) and Logical Security Diagrams.

• 1 Jahr und 7 Monate, Feb. 2016 - Aug. 2017

  Consultant

  SMS Management & Technology

• 9 Monate, Feb. 2016 - Okt. 2016

  Solution Architect

  Queensland Police Service

  Darren fulfilled the role of Solution Architect on the Platinum Infrastructure Upgrade Project and the Gold, Silver, Bronze Server Upgrade Project producing high-quality work products within agreed timeframes. He provided advice, technical assistance and leadership in improving business outcomes.

• 1 Monat, Aug. 2016 - Aug. 2016

  Technical Architect

  Abt Associates

  Darren was engaged to conduct a discovery exercise with the Technology Team at Abt Associates to bring to attention areas for Technology improvement. He subsequently prepared an Infrastructure Assessment for presentation to the IT Leadership calling out areas for immediate investment along with focus areas for long-term growth. Each recommendation was grouped under People, Process, or Technology with an assessment of the critically and potential benefits to Abt Associates.

• 7 Monate, Juli 2015 - Jan. 2016

  Solution Architect

  Department of Science, IT and Innovation

  At the Department of Science, Information Technology and Innovation (DSITI) Darren was a Solution Architect, having deep involvement in the technical/solution architecture for several Proof of Concepts and Pilots for Joined-up Service projects such as Moving to Queensland, Seniors Entitlements, My Account / Customer Experience Platform and Whole of Government capability projects including Intelligent Forms, Case Management and Enterprise Service Bus for agency integration.

• 3 Jahre und 1 Monat, Juli 2012 - Juli 2015

  Solution Architect

  Bank of Queensland

  Darren worked on solutions that were multi-brand and multi-channel, as BOQ Group includes brands (mainly from acquisitions) such as BOQ, Virgin Money (Australia), BOQ Finance, St Andrews and BOQ Specialist. The role required extensive involvement with BOQ's strategic partners, vendors offering managed services, service providers, cloud providers, business stakeholders and internal delivery teams.

• 8 Monate, Dez. 2011 - Juli 2012

  IT Project Manager

  Origin Energy

  Darren undertook planning for the transfer of the services and systems used by the Subsurface Community (Geoscience and Petroleum Engineering) to an alternate facility. The project satisfied the unique requirements and dependencies of these systems arranging for the provisioning and relocation of infrastructure and services out of the existing data centre and into new facilities.