David Budai

Main responsibilities; - planning the tasks necessary to achieve the project's objectives: scheduling and prioritising tasks, developing and updating the project plan; delegating tasks to the responsible parties. - monitoring and analysing deviations from the project plan/actual, developing actions, reporting deviations to programme management, SC, project sponsor; - Ensure high quality control and consistency of the main project processes and products and sub-products;

- Managing IT Infrastructure Projects - Ensuring stable operation and development of data center and network infrastructure in collaboration with external service providers incl. disaster recovery -optimization of IT security and data security together with external service service providers - development of IT technology strategy/standards/architecture and IT services in coordination with service providers for all subsidiaries - development of IT operating processes

Creating&maintaining project plans for IT Projects Evaluating&assigning resource allocations, budget/actual cost, ROI and TCO Leading project meetings and developing task schedules, deadlines, and milestones for all parties Monitoring and reporting of project statuses to stakeholders and management Coordinate communication between all team members, functional departments, management, outside vendors, consultants Applying project management processes to maintain quality and consistency of projects

Resource planning, Management of associated projects Ordering of equipment, trunks and telehouses, acceptance&handover to platform operations Support purchasing department to agree frame contracts by providing technical requirements Coordinate local tasks of TSS platforms and customer projects Introduction of vendors/solutions and integration into T-Systems processes Monitor and control OPEX/CAPEX costs and lead times of the processes Preparation of performance and quality reports on a regular basis

• Supporting over 1800 devices in 40 Countries (120 Sites). • Planning, installing Cisco and HP Networking Technologies (Routers, L2&L3 switches, Wireless Solutions) ,Fortinet UTM devices, VPN Solutions • Working with internet borderline infrastructure (Fortinet, Juniper, Checkpoint Firewalls, Cisco Routers) • Supporting Cisco TelePresence devices • Creating weekly, monthly and annual reports of performance and availability of all sites • Presenting network solutions to stakeholders

Resolving network related incidents Involve and escalate 3rd party line suppliers and working together until final incident resolution Arrange hardware replacement (routers, switches) creating base and full configurations Providing technical guidance to onsite support Configuration of Cisco CE routers, switches Handling incoming and outgoing escalations towards 3rd parties or within organisation Maintaining KPI's and customer satisfactory during incidents

Fluent English language skills during supporting the customer Familiarity with the fundamental principles of ITIL/SLA. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on listening and questioning skills. Support for Network issues in Layer 2 and Layer 3. Initiate outgoing escalations towards 3rd party suppliers in order to solve the customers issues within SLA Prioritize and schedule problems Reinforce SLAs to manage end-user expectations