Dawid Melchior Tymiński

− providing reports to the board on NDC - QA Tests provided for and in the name of All Nippon Airways − running tests together with the team − reporting issues to appropriate teams

− maintaining existing connections between third party systems, Amadeus Altea and other providers − responsible for implementation of EMD with GDS’s − business analysis of requirements raised internally within company for future presentation to system providers, i.e. Amadeus. − analysis of requirements to build new mobile application and website based on Amadeus WebServices − administration of some of the configuration in Amadeus Altea

− implementation of Amadeus Revenue Accounting system to airlines − support for airline users on site as well through support tools − collaboration with developers to deliver quality product or features to customers − internal communication for proper configuration of Product delivered to customers

− implementation of Sell-More-Seats, PSS system to airlines − trainings of airline employees (usually train the trainer) − support for airline users − development of Sell-More-Seats by creating new features − business analysis for new functionalities − collaboration with developer to deliver quality product or features to customers

− implementation and administration of PSS Reservation System iFlyRes by IBS PLC − implementation of 1A, 1G, 1P and 1S GDS’s − IET implementation with AY, LO, HR − code share implementation with LO − implementation of OTA integrator Travelfusion − implementation of Google Flight Search − implementation of SKYfly Revenue Accounting System by ISO − implementation of myIDTravel by Lufthansa Systems − implementation of iFlyDCS – DCS built in iFly System

− preparing procedures for Weight and Balance for Impel Airport Services at Poznan Airport − Preparing post departure IATA standard messages templates and training for employees responsible for contact with airlines and Load Control Center − Startup of Operations Office for Impel Airport Services at Poznan Airport for first client LOT Polish Airlines − Preparing Centrilized Load Control for Impel Airport Services at Poznan Airport from Warsaw Location

− support to obtain IATA Certification for Travel Agencies − preparing of office procedures − setup of Amadeus reservation system − training and support for office employees − reservations, ticketing and collecting of charges

− supports Travel Network in real-time problem resolution − testing of bug/fixes and enhancements for Travel Network − help desk for company clients

− reservations, ticketing, electronic tickets, prepaid tickets agent − customer service and operations supervisor for Austrian Airlines and Star Alliance Partners at the Warsaw Airport − administration work – office supplies ordering − baggage claim handling − cooperation with other Austrian Airlines branch offices round the world

− ramp, check-in, gate and ramp supervisor (coordination of cargo and ramp activities), supervision of day-to day operations for airEuropa, Helios Airways, Maersk Air, Cyprus Airways − reservations and Ticketing Agent for AirBerlin, AirEuropa, Helios Airways, Maersk Air − supervision for ad-hoc flights for airlines which do not have their representative in Poland

− load controller for Tunisair, Cyprus Airways, Sky Airlines, Alitalia, LTE International Airlines, Karthago Airlines, Air Polonia and dispatcher for British Airways − preparing and finalizing flights in computer system − training of new employees − supervision of scheduled flights with regards to passengers and crew − supervision of dangerous goods loading and carriage − coordinating of work between all departments within company − general aviation coordinator

− collecting and updating information on database − help desk for company clients

− preparing flights in computer system − participating in check in passengers and luggage − verification of passengers documents − participating in boarding passengers − finalizing flights in computer system

− payment cards verification, fraud prevence and authorisation

The faculty of quality management and internal audit

Tourist Services Assistant