Daylen Curry

Customer Success Manager – Strategic Enterprise Accounts Serve as the direct support function to RingCentral’s most valued and high-profile Enterprise customers. Function as a critical piece of Ringcentral’s land and expand efforts. Liaise as a point person for Ringcentral’s Enterprise customers and interface and orchestrate internal efforts with acquisition, implementation, and technical support.

First Customer Success Manager in developing start-up.

Customer Success Manager/Professional Services Consultant – Strategic Enterprise Accounts Orchestrate planning and execution of global LiveOps project rollouts, with authority over the full project lifecycle, tracking, requirements, configuration, analytical reporting, and customer feedback integration.

Leveraged strong audio/video engineering background to develop successful contract bids and spearhead the design and installation of large scale custom home theater systems.

Leveraged seasoned interpersonal and communication skills to generate and nurture new and existing C-level customer relationships within Avaya’s stable of platinum accounts including Coca-Cola, Citigroup, Citicorp, JP Morgan Chase, Travelers Companies, Wells Fargo, IBM, Royal Bank of Scotland, Merck, and Deloitte Touche. Identified and developed aftermarket B2B sales opportunities across diverse industries.

Utilized leadership abilities to assist in the establishment of a 400 person strong customer contact center focused on consolidating full 360 degree in-house account management functions in one centralized office. Sold Lucent telecom equipment, software, and services solutions to SMB organizations averaging 50 - 250 stations. In 2000 my division was sold to Exp@nets which was later part of Chapter 11 sale.