Denis Mertsalov

Angestellt, Partner Relationship Manager, Group-IB

Moscow, Russische Föderation

Über mich

An accomplished account manager, with over 17 years of experience in helping customers and partners maximise business efficiency, reduce costs and grow faster through the use of technology. Background in regional sales for enterprise customers (in finance, transport, government, telecommunications, industry, medicine and retail) and collaboration with global vendors such as Kaspersky, Group-IB, VMware, Microsoft, Symantec, Check Point, Cisco. Proven track record of exceeding sales quotas through generating new sales opportunities with existing and new customers, engaging partners, providing a deep expertise of product portfolio, and mapping relevant technology solutions to fulfil customers’ needs. Able to deeply understand a customer’s and partner’s business, identify challenges and evaluate best practices and industry trends to develop strategic solutions. Customer-oriented, with a proactive attitude and a strong analytical and problem-solving approach.

Fähigkeiten und Kenntnisse

Account Management
Channel partner
Customer-Experience-Management
Information technology
Sales
Sales Management
Procurement
Sales Processes
Solution Selling
Information Security
Direct Sales
CRM
Software
Consulting
Customer Satisfaction
Salesforce
Microsoft Excel
Microsoft Word
Microsoft Power Point
Microsoft Dynamics AX
Adobe Captivate
Adobe Presenter
Confluence
Public Speaking
Negotiation
Employee Training
Soft Skills
Interpersonal Skills
Communication
Partner Management
Training and development
Presentation skills
Territory Account Management
Channel Account Management
Channel Sales Development
Purchasing Negotiation
Client Contact
Software as a Service (SaaS)
New Opportunities
Product Demonstration
C-Level Relationships
New Business Development
Channel Partner Development
Client Presentation
Customer Relationship Management (CRM)
Sales Trainings
IT Consulting
Software Sales
Customer Management
New Business Opportunities

Werdegang

Berufserfahrung von Denis Mertsalov

  • Bis heute 3 Jahre und 8 Monate, seit Okt. 2020

    Partner Relationship Manager

    Group-IB

    • Build partner’s and distributors channels, manages 30 partners, most of them are major IT-integrators; • Develop partners’ incentives programmes, organize key events with the largest partners; • Manage the complex sales projects, create leads with the partners and sales team, and drive leads to be closed; • Support Moscow and international sales teams by conducting meetings with partners decision makers; • Support the launch and promotion of new products to the market in collaboration with our marketing.

  • 1 Jahr und 11 Monate, Jan. 2018 - Nov. 2019

    Product Trainer

    Kaspersky Lab | Moscow, Russia

    · Coached pre-sales and post-sales teams on winning sales strategies based on technology and products’ features. · Developed technical and sales training for customers and partners to support product launches. · Collaborated with product teams to ensure learning content aligned with business and marketing strategy. · Supported customers and partners, addressed all queries, and provided guidance and advice on products. Conducted labs workshops, online interactive education.

  • 1 Jahr und 11 Monate, März 2016 - Jan. 2018

    Regional Account Manager

    Kaspersky Lab | Moscow, Russia

    · Owned a full sales cycle: generated leads, prospected new accounts, supported partners, boosted sales and closed deals. Set quarterly quota and tracked KPIs. · Managed 80+ key corporate and enterprise accounts. Built trusted advisory relationships and performed regular health checks. · Forecasted and tracked the metrics of existing and new key accounts. · Supported partners in sales projects: registered deals, held joint meetings with customers. Governed partners’ engagement.

  • 1 Jahr und 9 Monate, Juli 2014 - März 2016

    Regional Account Manager, SME

    Kaspersky Lab | Moscow, Russia

    · Oversaw end-to-end sales projects for 400+ new and existing customers. · Managed sales pipeline and KPIs, and secured meetings with the decision makers within organisations. · Maintained and expanded relationships with all key stakeholders within the accounts.

  • 1 Jahr, Aug. 2013 - Juli 2014

    Regional Account Manager, Infrastructure Software

    OCS Distribution | Voronezh, Russia

    · Owned clients portfolio, managed 35 complex sales projects and full sales life cycle, developed business plans, supported regional sales teams. · Set sales KPIs and monitored pipeline data, quarterly and annual sales targets performance. · Developed partner channel and managed 60 partners; developed partners’ incentives programmes. · Prepared technical specifications for partners regarding both software and hardware solutions: VMware, Veeam, Citrix, Security Сode, Oracle, Symantec, Check Point.

  • 4 Jahre und 8 Monate, Jan. 2009 - Aug. 2013

    Senior Procurement Manager

    Byte | Belgorod, Russia

    · Oversaw end-to-end procurement process and established supply chain relationships with vendors and partners. Led and managed 45+ high-value, complex procurement projects. · Conducted competitor analysis and cost breakdown analysis of products and services. Undertook product research, performed supplier assessment. · Prepared requests for solutions proposals, provided product grid planning, advised on product portfolio. · Guided, supported and managed a team of 10.

  • 2 Jahre und 7 Monate, Juli 2006 - Jan. 2009

    Procurement Manager

    Byte | Belgorod, Russia

  • 1 Jahr, Aug. 2005 - Juli 2006

    Sales Manager

    Byte | Belgorod, Russia

  • 1 Jahr und 3 Monate, Juni 2004 - Aug. 2005

    Engineer

    Byte | Belgorod, Russia

Ausbildung von Denis Mertsalov

  • 1 Jahr und 10 Monate, Sep. 1998 - Juni 2000

    Computer science teacher

    Ukrainian Engineering Pedagogics Academy, Ukraine | Kharkiv

  • 4 Jahre und 10 Monate, Sep. 1998 - Juni 2003

    Termal power station

    Ukrainian Engineering Pedagogics Academy, Ukraine | Kharkiv

Sprachen

  • Englisch

    Gut

  • Russisch

    Muttersprache

Interessen

Information Technology
Information Security

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