Ehtsham Mushtaq

Assessing demand from projects and services, providing deep expertise on infrastructure concepts, creating infrastructure designs and blueprints, supporting service transitions and operational handovers, project budgeting and resource capacitiy planning.

Delivery of Infrastructure platform from initiation to checkout and delivery (Windows Server, Linux Server, Databases, Storage and VMs), managing risks, providing day to day support of delivery services and client request, producing delivery plan and minutes, leading kick-off meetings.

Leading of IT Infrastructure department, IT Budget/demand planning, deploying of IT Infrastructure projects, Provisioning and improving of Client-, Server- & Network environment, 1st & 2nd level support (Client/Server/Network), Planning, Installation, Configuration und Support of Windows Server 2008/2012, Active Directory, DNS, DHCP, MS Exchange 2010, MS SQL 2012, MS Lync 2013, Citrix XenApp, vmware ESXi 5.5, Hyper-V, Microsoft Dynamic ERP, Maintaining of Firewalls/SSL-VPN, Backup- and Restore Management

- Setup and Maintenance of Windows Server, AD, MS Exchange, MS SQL, - Citrix Metaframe, Microsoft Navision ERP systems - Planning and pre-selection of Hardware (Server, PCs, Notebooks, printers) - Installation & Customizing of PCs, Notebooks, Drucker, periphery devices, Firewalls, - Setup of OS & Software components (Windows XP/2000, MS Office 2000/2003) - Coordination and Corporation within business units and external companies. - 1st level support (Client/Server) - Preparation of Documentation