Emi Bertomeu

European Customer Experience Business Planner. Setting portfolio and roadmaps strategy through Digital Marketing and IT, Business planner, responsible of European CX budget, monitoring current European projects to ensure programs and projects meet organizational goals and requirements. Dealing with IT-Customer Expe-rience projects such as Websites, Apps, CRM, Oracle-Siebel-Jira, UCM, CMS, etc. •Analyse and defend Business cases for strategic Projects which are part of 3 years roadmaps and portfolio.

Specialist in electronic Powertrain parts. Main duties: • Releasing all Engineering Change request • Troubleshooter in case of PRR (Problem Resolution Request) and others. • Auditoring supplier for our sourcings, PPAPs, Run at Rate, capacity, (QSB+) and Non Conforming Material Audit, etc. • City championship for Technical reviews on Powertrain Electronic parts in Europe. • Analysis of technical reports such as PFMEA, DFMEA, flow chart, Dimensional reports, IMDS, etc.

She worked in the Electric/Electronic Department. Responsible of releasing Electronic parts such as Wiring/Harnes and ECUs (Electronic Control Units). Main duties: • Responsible of releasing new Parts depending on projects. • Advance user of release systems such as E2, GPDS and APM and development processes such as GPDS, GVDP, FMEA, TIS and PRTS • Responsible to manage Model Year release, development and update of all in the databank.

She holds a position in General Motors-Opel based in Rüsselsheim where she is involved in several projects about mechanical, Industrial engineering and supply chain-logistics. She is in charge of managing projects for Korea, China, Australia, North America, Hungary, Brazil, Poland, Italy, Austria, United Kindom and within Germany. She handles all this with Management methodologies and SAP.

• Creation and management of Database Universes with Business Objects (BO)-SAP • Identify and define measures for statistical reports • Deal with Core Business • Creation of Queries in SQL for the reports • Create reports for any department of the Office through Rich Client-Web Intelligence, Desktop Intelligence (B.O. V 4.0)-SAP • Involved in the Implementation of the “Dashboard” for the Office through SAP-Xcelsius-Dashboard Designer • CRM reports an

Managing International Projects mainly funded by the EC and the World Bank, donor funded with other authorities suches EIB, EBRD, UNDP, ADB… An annex for some details on the most significant projects I was involved with can be provided upon request. Company work duties: • Formulating budget projects • Work Schedules • Manpower Planning • Target leads and opportunities • Developing Expressions of Interest • Seeking experts to suit target tasks • Tendering for projects • Liaising with funding auth

Collaborating on a research project at the University Miguel Hernández. Assistant in the development, design and implementation of a research project in the Miguel Hernández University in collaboration with the Computers Architect Department and others researchers. This work served me also as my Dissertation project titled “Analysis and visualization tool for the QoS of web traffic” where mainly was a useful tool to understand and analysis what traffic is happening in any website and in any moment. This re

• Common Infrastructure Telecommunications projects • Acoustic • Low tension aerial and underground • Electrical • Security systems • Fire-prevention systems • Water piping systems • Rainwater collection systems • Planning pipelines net for sewage, hot and cold water… • Measuring and budgeting for the projects I was required to ensure that all Projects followed the building regulations that existed at the time and for drawing up the requested documents and plans in AutoCad 2D.