Emilia Krawczyk
Angestellt, CRM Business Administrator / Training Specialist, Siemens Healthineers
Zürich, Schweiz
Werdegang
Berufserfahrung von Emilia Krawczyk
Bis heute 7 Jahre und 2 Monate, seit Apr. 2017
CRM Business Administrator / Training Specialist
Siemens Healthineers
3 Monate, Feb. 2017 - Apr. 2017
Project Manager
Lawbility
8 Monate, Juni 2016 - Jan. 2017
SAP CRM Service Center Specialist
Paramis AG
SAP CRM: • Authorization: cleanup of user permissions, role analysis • Creation of Operation Manual • Incident und Problem Management: - JIRA tickets and ITSM8 tickets creation, testing • Second-Level Support: - Account and Contact Management, Activities (Correspondence), Marketing (Campaigns, Segmentation Model) - Requirements specification - End User documentation SAP Security: - Dispatcher - SAP CRM authorization concept creation - Support to Head of CC SAP
1 Jahr und 9 Monate, Aug. 2014 - Apr. 2016
SAP CRM Project Admin / Assistant to Head of CC SAP
Cognizant Technology Solutions
SIX Group AG, Division Global IT Project: Replacement of Siebel to SAP CRM - Support to Project Management Team and Head of SAP Competence Center - Member of Board of Directors Meetings - statistics and data analysis - Administrative support, developing presentations, reports, travel arrangements - Implementation of testing procedures - Authorization skills applied to user creation - Article administration - Coordination and cooperation between onshore and offshore teams
2 Jahre und 4 Monate, Okt. 2012 - Jan. 2015
Front Office Employee
Vapiano Shilcity / Leonardo Osteria
• Customer service, cash accounting, daily cash reconciliations, event coordinator • Front Office Staff and cash accounting, mentor and coach for new employees
6 Monate, Jan. 2012 - Juni 2012
German and English teacher
Educationcenter Technik
EU Education Project, Primary School
1 Jahr, Okt. 2010 - Sep. 2011
Childcare Worker
Private Family
Au pair for international family and self-employed providing services to a network of family clients
1 Monat, Sep. 2010 - Sep. 2010
German and English teacher
Szkoła Podstawowa im . Gustawa Morcinka in Slupsk
Methodological placement: 120 hours German and 60 hours English
1 Monat, Juli 2010 - Juli 2010
German-Polish Stadtspiel
Kreisjugendring Herzogtum Lauenburg e.V.
Voluntary animator for educational youth event
Ausbildung von Emilia Krawczyk
3 Jahre, Okt. 2015 - Sep. 2018
Wirtschaftsinformatik
AKAD Bildungsgesellschaft
7 Monate, Okt. 2013 - Apr. 2014
HR Assistent
NbW Betriebswirtschaftliche Weiterbildung
4 Monate, Jan. 2013 - Apr. 2013
Basics of Human Resources
KV Zurich Business School
Employment Law, Compensation, Recruitment and Staffing, Case Study practice
2013 - 2013
Niveau C2
Goethe Zertifikat GDZ
speaking module: 93/100 listening module 82/100
1 Monat, Dez. 2011 - Dez. 2011
Seminar
Ostsee-Akademie im Pommern-Zentrum, Travemünde, Deutschland
Political Communication in and with Germany
4 Jahre und 10 Monate, Sep. 2007 - Juni 2012
German Philology integrated with English
Akademia Pomorska w Slupsku
Specific focus on teaching
Sprachen
Polnisch
Muttersprache
Deutsch
Fließend
Englisch
Fließend
Französisch
Grundlagen