Eric Dockhorn

Responsible for a team of 25 Web-designers. This involved: -Project managing -Building up the entire department -Delivering over 40000 graphical marketing assets -Planning for 2013 & 2014 -Increasing conversion based on weekly A/B & MVT Testing, in email, banners & landing pages -Awarded by Google Engagement Ads for Best Performing Banner (Highest CTR) -Working with multiple departments -Delivering in 27 different languages -Breaking into APAC region -Holding external speeches

Responsible for a team of Web-designers in a corporate environment (FTSE 500). This involved: -Redesign of online presence & brand including the all EMEA sites -Lead the transition from print to digital -Manage campaigns, worth £8 Mil. profit annually -Manage scoping & design meetings -Identify requirements, produce design based on requirements -Create test plans -UX/UI Design -Guidelines -Agile/Scrum -A/B & MVT Testing -Working with 3rd Parties, Product Management, etc..

Ran a large chalet, maximum capacity of 22 guests -Managed three staff -Ensure all guests’ expectations were met -Managed the budget for the chalet -Communicated with the company owners

Managed and supported the companies IT infrastructure that consisted of 5 different divisions, across 4 sites and a DR site. Reported directly to Group IT Director. -Planned and managed several system wide upgrades -Created different machine builds & Server builds -Managed two other team members -Liaising with 3rd party suppliers, procurement of hardware & software -Tested and evaluated new software for the business Produced critical documentation (ITIL standard) Patch management, backups and Antivirus

Started and ran own Magazine – for close to 4 years. -Responsible for sourcing advertisers, sponsorship, organizing free giveaways and securing prizes Bookkeeping, managed budgets -Events Management, managed and attended events (NASS, White Air and yearly competitions) -Gathered and shot footage for a DVD release -Designed and illustrated the magazines -Liaised with printers and distributors -Liaised with manufactures and suppliers

Monitored server performance and performed 1st and 2nd line networking fault diagnostics for client companies such as EMI Records global infrastructure and BSkyB. Further details about the role available on request.

Worked for Fujitsu Services as a Customer Support Technician on an IT Helpdesk (1st and 2nd line support) supporting HMRC (Customs and Excise) with 40,000 users and over 200 bespoke applications. Further details about the role available on request.

Worked in a variety of jobs as an IT contractor, ranging from support to web development. This involved Hardware & Software rollouts, 1st & 2nd line support, web development for Leeds University. Further details about the roles available on request.

Project & Quality Management, Systems Analysis & Design, Computing in the Business Environment, Object Oriented Software Development, Network & Open Systems, Object Oriented Software(C++), Graphical User Interfaces, Multimedia Systems Design, Software Design, 3D Modeling

IT, Programming, User Interface Design, Networking, Infrastructure Design, etc...