Ernest Gmünder

I help Business and IT organizations address today’s Digital opportunities and challenges: - Increase IT agility and deliver on raising expectations for quick solutions and changes. - Launch digital transformation initiatives where technology serves to improve customer experience, increase business process efficiency, or possibly create new business models. - Develop people and teams with coaching and mentoring - Act as interim manager

Module director and Lecturer for a module entitled "IT Strategy" focused on digital strategy or "How IT supports Business Innovation".

Responsible for shared services of EHL Group. Head of IT (Digital Services), Real Estate, Food&Beverage, Sports, Health, Security, Student Committees, Service Center & Reception.

Providing strategic technology and IT management advice to international accounts and leading technical aspects for IT outsourcing proposals

I help businesses maximize the value of their IT services, by aligning IT with Business expectations, turning IT from a cost center to a Business Value center, avoiding shadow IT services with an agile IT organization, succeeding with the Digital Business Transformation and by providing interim/transition IT management services.

In charge of IT and member of the TCS executive management team. Managing 85 people and a budget over CHF 25 Million. Transforming IT into a strategic partner and business enabler. 2011 - member of the advisory board of NEXThink – Real time analytics of the IT workplace, www.nexthink.ch 2012 - member of the board of directors of Viasuisse – The national traffic info center, www.viasuisse.ch

Member of the 3 member executive committee. Responsible for support services of the school including IT, HR, Facilities, Food&Beverage, Student Recruitment & Admissions, Student Services, Planning & Administration. Managing 180 people and a budget over CHF 30 Million.

In Charge of IT. Member of the School Management Team.

Responsible for Sales, Services and Marketing in Switzerland and Austria. General Manager of the new Austrian legal entity after the spinn-off of the Medical business unit from Kodak into Carestream Health.

Responsible for development, productization and technical support of the "Incadea" Dealer Management System based on the "Microsoft Navision" ERP platform. 100 people and an annual budget over US$ 10 Million

Responsible for setting up and delivering Product Support, Training and Consulting services outside the US. Setup a new Service organization and defined new service offerings

Responsible worldwide for all aspects of Customer Information, in particular the CRM strategy and compliance with Data Protection and Privacy regulations. Sponsored the Siebel implementation. Member of the worldwide Business Operations Management team (i.e. IT, Business Programs, Customer Service, Manufacturing and Distribution). This team was also the Project Governance team defining investment and staffing priorities for all major IT projects worldwide

Responsible worldwide for Product Support, Developer Support, Product Training, Product Localization and Customer Experience. Managed a team of 300 employees with a budget over US$ 45 Million annually. Member of the Worldwide Field Organization management team (i.e. Worldwide Sales, Marketing, Support and Operations), Sponsor of the corporate CRM efforts.

Responsible for ensuring that any product or service issues impacting customer experience are identified and addressed.

Member of the EMEA Management team. Complete responsibility for all IT services within Europe, Middle East and Africa (Business Application development and operation, Desktop and Network Infrastructure). Managed 50 people across 7 countries and a budget over US$ 10 Million annually, supporting 28 offices.

Various roles in Software localization (i.e. Part of Software Engineering)