Fady Nabil Labib
Angestellt, Business Process and Technology Manager - Corporate Legal & IP, Syngenta
Basel, Schweiz
Werdegang
Berufserfahrung von Fady Nabil Labib
Bis heute 8 Jahre und 1 Monat, seit Mai 2016
Business Process and Technology Manager - Corporate Legal & IP
Syngenta
Bis heute 10 Jahre und 10 Monate, seit Aug. 2013
Service Delivery Group Manager - Global Technical Operations IT
Novartis Pharma AG
Lead the overall Infrastructure Managers community and engagement with internal/external service providers, drives global infrastructure optimization and information risk management programs to ensure that business requirements for 23 manufacturing sites across 4 regions meet agreed service levels and quality expectations.
4 Jahre und 10 Monate, Okt. 2008 - Juli 2013
IT Infrastructure Manager - Middle East
Novartis Pharma AG
Lead a team of 6 technical analysts in delivering IT infrastructure services across 16 countries with a budget USD 5M. Primary interface between the business and external/internal partners, ensuring business requirements are met in a hyper growing market.
4 Jahre und 3 Monate, Juli 2004 - Sep. 2008
System Engineer | Quality Manager
Novartis Pharma AG
Manage outsourced Service Desk team supporting 1000+ users for incident and problem management, providing technical expertise for the planning and definition of new system requirements and SOPs.
2 Jahre, Juli 2002 - Juni 2004
IT Service Desk Support Agent
Novartis Pharma AG
-Provide Remote Service Desk, On-site Desktop Support, Executive / VIP Support, Request Management. -Analyze and resolve user inquiries on Hardware and Software products supported by the IT. -Develop appropriate systems recommendations, including system configurations and installation planning.
1 Jahr und 9 Monate, Okt. 2000 - Juni 2002
IT Helpdesk Technician
Synergy Professional Services
Provide IT end user support to 300+ clients at GlaxoSmithKline manufacturing site.
Ausbildung von Fady Nabil Labib
1 Jahr und 8 Monate, Nov. 2009 - Juni 2011
Business Administration
Arab Academy for Science, Technology and Maritime Transport
Strategic Management, Managerial Finance, Accounting & Financial Reporting, Marketing Management, HR Management, Managerial Economics, Investment & Portfolio Management.
4 Jahre und 11 Monate, Sep. 1995 - Juli 2000
Computer Science
Modern Academy for Computer Science & Management Technology
Computer Science
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Arabisch
Muttersprache