Felix Jahn

GSG / Global Sports Group is the organization behind ambitious sports brands like Gorilla Sports, MAXXUS, TRYM, ScSports, Movit and Physionics. With the vision to assist people in becoming a better version of themselves, we create high-quality sports equipment that enables everyone to work out wherever they feel like. GSG employs more than 300 passionate professionals in 16 locations across 4 continents and distributes 4500 products via webshops, marketplaces and wholesale channels.

- Responsibility for the entire online business of the s.Oliver Group (s.Oliver, Comma & Liebeskind Berlin) (full P&L ownership) - Managing 23 teams in Digital Marketing, CRM, Website Content, Merchandising, Marketplaces, Business Analysis & Development, Website & Data Management, Photo Studio - Driving Marketplace Integration, developing multiple accounts (Zalando, Otto Group, Amazon, AboutYou, etc.) into hybrid channels - Control of the entire B2C customer experience and corresponding processes

- Leading ESPRIT’s eCom business across Europe (full P&L ownership) - Managing teams in Marketing, Website Content, Sales, Marketplaces, Business Development & Photography - Transforming CX & UX according to group business strategy - Developing Marketplaces Amazon, Zalando, Otto, etc. into hybrid channels - Operating across the value chain, representing the consumer to implement best practices - Research & execution of strategic opportunities to enable sustainable expansion & increased brand awareness

- Leading & growing PUMA eCommerce in 30 countries. - Managing international teams in Website Content, Performance Marketing, Marketplace Management, Operations, Development, Social Media. - Marketplace Management, developing accounts (Amazon, Zalando, AboutYou, eBay, Otto, etc.) into hybrid channels. - Developing omni-channel opportunities in collaboration with Wholesale & Retail Stores. - Implementing strategic business opportunities for long-term growth, market expansion & brand awareness.

- Responsible for Payment, Fulfillment, Customer Service, Marketplace Integration & Business Development in 23 countries - Marketplace Integration / Development (eBay, Zalando, Otto Group, etc.) - Driving Market Expansion / Cross Border Business to EEMEA & Asia - Payment Portfolio Development, Risk Management & Fraud Monitoring - 3PL management, Warehouse Development & Process Optimization for market expansion - Managing and developing the Customer Service to ensure superior customer experience

- Responsible for order fulfillment, warehouse operations, customer service topics, analysis and forecasting of eCommerce and related processes. - Extensive data analysis for forecasting, planning and driving the eCom business. - Management of 3rd Party logistics for warehousing and inventory management. - Researching customer order and return behavior, developing Outbound and Return Forecast logics. - Identifying performance issues and initiating solutions in alignment with markets and departments.

- Thesis title: "Forecasting Fashion Industry" - Developed a model for demand planning / forecasting based on multiple linear regression. - Compiled a new method of data analysis for more significant correlations and optimized results. - Simultaneous work in two depts.: Center of Excellence SCM & Global IT Competence Center Planning.

- Developed and improved a web based, database-driven internet platform based on PHP / SQL - Administrated multiple network systems (Windows Server and Clients, SQL Server, VMWare Server). - Maintained and administrated websites, scripts and databases.

- Direct responsibility for concept, development and implementation of a new database project in 2011 and the corresponding internet-platform with interfaces to existing systems. - Administration of multiple database systems based on different platforms like SQL, IBM Lotus Notes, Microsoft Sharepoint and Access. - Support for various applications including Microsoft Excel, Access and proprietary simulation systems.

- Know-how in business and end customer service and support. - One year IT retail experience in sales and service. - IT-Support for multiple applications including Microsoft Excel, Access, various proprietary systems and Microsoft Windows Server- and Client-Platforms

- Supply Chain Management - Management Science - Business Informatics Selected topics: Strategic Planning, Resource Allocation, Production Planning, Flow Optimization, Simulation, IBM ILOG OPL, AMPL, ARENA (SIMAN), Evolutionary Algorithms, Genetic Algorithms, Simulated Annealing, Tabu Search