Fernando Missorini

As part of SAP OTC team, I am responsible for the coordination and implement small projects in ECC, assessment, FDS/FUT, and UAT. Support the daily business activities answering remedy tickets and supporting the users to improve the internal process with the integrated tests. Training user and support rollout project. My technical task involves, EDI communication with 3PL's, Vistex, Interface, basic check B2B and APO

SAP Consultant MM, SD/CS, QM and NF-e/GRC

SAP Implementation of ECC 6.0 version. Reengineering of planning processes and quality control in the stages of purchase act of receiving, production and sales. Development of functional specification for creation Sapscript form of the quality certificate, Data migration, Training of key users, Customizing Support MM and SD.

CS/PM modules, elaboration of blueprint document, configuration, training, support and Go-Live. Integrations (DIP Profile, Quotation, Sales Orders, and Service Contract), maintenance planning and technical objects. Sap MM, support after go-live to the end users.

SAP CS / PM – Knowledge master data: Functional facility, equipment, material, task list, serial numbers and work center. Customer service process: service notes, service orders, internal orders, refurbishment, technical objects, quotation, sales order and warranty. SAP QM - Quality control in the stages of purchase act of receiving, production and sales, Development of functional specification for creation Sapscript form of the quality certificate, Data migration, Training of key users, Customizing andDMS

Burkert Distributor and service representative.

Internal sales department,quoatation, customer sales order, technical support for the ASM team and customers. Warehouse planing, purchase order in SAP. Member of the Hygienic Process team, analizing and developing solution. Reports of sales the the director manager. Developed of service department, manager orders complain, warranty, maintenance of products and technical support. IT Manager: maintenance in the local system, internal support in SAP and web design (RedDot)

Call center of sales departament, elaborating quotations, enter customer purchase orders in SAP and technical support.

Trainee in Technical sales of Plate Heat Exchange, doing equipment sizing, thermal calculations and quotations. In 2005 i was effective to the sales of spart parts for equipment and valves Help the IT Department in the expansion of the corporate network and part of the implementation of SAP.

Control - Automation