Florian Volk
Bis 2023, Associate Consultant - Customer Transformation, PwC Deutschland
Abschluss: Master of Arts, Hochschule der Wirtschaft für Management
Frankfurt am Main, Deutschland
Über mich
PwC | Customer Transformation | SAP CX I am a Digital ambassador with a strong analytical and result-oriented attitude as well as a passionate drive to solve customers’ problems with their customer centric transformation. Equipped with an extensive digital mindset and the corresponding digital skills especially in SAP Customer Experience I know how to ask the right provoking questions to gather relevant information and to design tailor-made solutions while keeping the Business, Experience and Technology in mind. Challenging projects in the context of Digital Transformation, Customer Transformation, Digital Leadership and Marketing & Sales Automation motivate me. In general, I am a digital driven person that is always searching for opportunities to develop, optimize or to grow something valuable to change the world for the better by applying my diverse digital skill set.
Werdegang
Berufserfahrung von Florian Volk
1 Jahr und 9 Monate, Jan. 2022 - Sep. 2023
Associate Consultant - Customer Transformation
PwC Deutschland•SAP CX implementation (e.g. for SAP Sales Cloud) •Product Feed Management for different eCommerce channels •Strengthening customers omnichannel strategy with Marketing Automation Tools •Creation of requirements and demands in Digital Ecosystems (e.g. SAP CX, Salesforce, Adobe) •Enhancement of customer experience with innovative SAP CX Solutions •Overtake of Business Development responsibilities
•Trainings in Data Driven Marketing, Sales & Smart Pricing, Digital Commerce, Digital Enablement, Brand Management & Communications, Salesforce, SAP CX and Data Management •Specialisation for SAP CX Solutions
1 Jahr und 4 Monate, Juni 2020 - Sep. 2021
Working Student
Siemens AG - Global Marketing Services
•Project Management support for the Digital Visitor Management •Creation of marketing materials •Applicability analysis of agile fixed prices for IT-Projects •Extensive support in different Inhouse Consulting Projects for Marketing & Sales Solutions
Product Manager B2B for Plant-based Ingredients •Creation & implementation of innovative product concepts of plant-based products •Market analysis & generation of business cases •Preparation & implementation of customer workshops •Ensuring the implementation of the Business Development Strategy to expand market shares
Product Management B2B for Cereal & Malt Ingredients | Poduct Management B2B Foodservice | M&A | Tax | Market Intelligence | Logistic/Supply Chain
3 Jahre und 1 Monat, Okt. 2012 - Okt. 2015
Verkauf und Marketing
Möbel Betten Volk
Ausbildung von Florian Volk
1 Jahr und 6 Monate, Apr. 2020 - Sep. 2021
Business Management
Hochschule der Wirtschaft für Management
Master Studium nach dem St. Galler Management Modell mit starker Praxisorientierung.
3 Jahre, Okt. 2015 - Sep. 2018
BWL Industrie
Duale Hochschule Baden-Württemberg Mannheim
Vertiefungsfächer Marketing und Materialwirtschaft.
3 Jahre, Aug. 2012 - Juli 2015
Business Studies and Economics
Berufliches Schulzentrum Odenwaldkreis Michelstadt
Wirtschaftslehre bilingual.
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen