Franciele Magalhaes

- To attend customers not only for selling but also to deal with their queries and complaints - Management of budgets and KPIs - Making orders and controlling stock - Recruiting, training and motivating staff - Creation the work plan of the team - Visual Merchandising

- Management of data on server - Management of wagons database - Travels in order to visit workshops - Approval of maintenance quotes - Requests of spare parts and axles - Organization of customer requests until delivery including maintenance and transport.

To attend customers visiting the store Visual Merchandising Financial reports

To inspire customers and offer advice and help in the sales room, the fittings and at the cash registers Product maintenance and presentation

To teach English to children and teenagers.

- To attend Brazilians and foreigners guests with Check-In and Check-Out procedure. - Issue invoice. - Arrival and departure control - Reservation processing in the absence of the reservations department

- Purchase Request creation and follow up until delivery. - Contracts creation and analysis of terms. - Payment and follow up of invoices and expenses reports. - Participation in accounting closing following IT budget and employee capitalization. - Creation and organization of Organogram through Visio program. - Follow up of IT Project phases, documentation and budget. - Development of new employees.

- To audit stores purchases in a mall. - Customer profile registering at the moment of purchase, as well as of customers who do not buy in order to identify why purchase did not succeed. - To realize reports about general aspects of the stores. - To check documents of the audited stores (tax document, fiscal coupons, book of accounts).