Frank Zwirner

Beratung und Interim Management in den Feldern Digitale Transformation, E-Commerce, Internet und Telekommunikation

Leads Netviewer Customer Conversion Project including Marketing, Finance, Business Systems and Sales to offer Netviewer customers a migration path to Citrix GoTo products. Led integration of Copenhagen based startup company in Social Collaboration Market named Podio into Citrix as a strategic acquisition to expand product portfolio. Led integration of Netviewer as SaaS Web collaboration and Remote Support provider into Citrix Online as a strategic acquisition to expand footprint in EMEA.

Key role in due diligence and acquisition process. Led global business, market strategy, product and P&L for Netviewer portfolio of Web Conferencing and Remote Support SaaS as well as On-Premise business. Led and expanded the Product Marketing team and function into a core asset of the company to establish customer centric approach. Portfolio targeted for SMB and mid to large size enterprises. Introduced freemium model and pay-per-use models.

Jan/07 - Sep/09 1&1, Web.de, GMX Jan/06 – Dec/06 O2 (Telefonica) Oct/04 – Dec/05 Colt Telecom Jul/04 – Sep/04 Web.de Mar/04 – Jun/04 EWE Tel Jan/04 – Mar/04 Itenos (Deutsche Telekom AG)

Led Product Management team with 5 product managers responsible for DSL access, VPN, Security and Hosting. P&L, product, market strategy and business responsibility. Established and led Pre/Post Sales Consulting team with 3 employees responsible for sales support, bid management and customer project management Key role in due diligence and acquisition process of HighwayOne by Telefonica in Feb 2002.

Responsible to build up and maintain relationships with carriers and large enterprise customers in Germany, Switzerland, Austria, Netherlands and Luxembourg. Define, design and manage marketing programs and feed back market demand to drive development. Build relationship with Alternative Carriers from the ground up. Help define products and processes to serve new carriers establishing data services in liberated German carrier market.

Managed B2B pre/post sales projects for voice and data networks in SMB, mid and large enterprise market. Trained customers on new services available in liberated German market (call-by-call, preselect, fixed line etc.)

Responsible Product Line Manager for broadband access systems defining product requirements and managing development roadmap and process.

05/93 - 12/93 Siemens AG Buenos Aires, Argentina Technical Sales Engineer Transmission Networks 09/92 - 04/93 Siemens AG Munich, Germany Technical Sales Engineer Transmission Networks 01/92 - 08/92 Siemens AG Munich, Germany Development of fiber optic cable based access systems

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