Fred Gerkum
Angestellt, Shiftleader @ account manager, Entur AS
Lillehammer, Norwegen
Werdegang
Berufserfahrung von Fred Gerkum
Bis heute 7 Jahre und 8 Monate, seit Okt. 2016
Shiftleader @ account manager
Entur AS
Shiftleader and account contact at Entur for Go-AheadNordic. Entur offers customer service and ticket sales for all suppliers of public transport in Norway..
3 Jahre und 10 Monate, Jan. 2013 - Okt. 2016
Teamleader
NSb
Teamleader for å smal team of highly skilled customer care representatives for the Norwegian State Railway. Currently implementing chat & other social media
9 Monate, Mai 2012 - Jan. 2013
Selger Kundeservice
NSB
Customerservice for the Norwegian Railways.
1 Jahr und 1 Monat, Nov. 2010 - Nov. 2011
Matglad kjøkkenleder
Clarion Collection
Responsible for the kitchen at a fine conference hotel, serving breakfast, lunch, dinner and on special request. Planning the kitchen staff, designing the menu and responsible for ordering entire F&B.
6 Jahre und 6 Monate, Juli 2003 - Dez. 2009
daglig leder
F & B Lounge AS
Geschaeftsfuehrer in Lillehammers bestem Cafe & Restaurant. Urbane Atmosphaere, coole Leute, Konzerte & Events
2001 - 2003
Supervisor Flying Dutchman
Cygnific
Supervising å small team of qualified service employees, dealing mainly with german, english, dutch and other international frequent travellers of an international ailine. Implementing Quality Lift 2002/2003.
1998 - 2001
Project Manager / Supervisor
InterView
Various positons. Starting as Call Center employee, later supervisor International department for data collection. Most market research, but focus on mystery shopping and sales. Also responsible for HRM. In my last year project planner international department.
Ausbildung von Fred Gerkum
4 Jahre und 1 Monat, Juli 1998 - Juli 2002
Soziologie
Amsterdam UvA
Urban Sociologi
1994 - 1998
Germanistik/Niederlandistik
Universitaet Bonn
Feministische Literaturwissenschaft
Sprachen
Deutsch
Muttersprache
Niederländisch
Fließend
Norwegisch
Fließend
Englisch
Fließend
Französisch
Grundlagen