Gerard Murphy

Mobile Data Network product testing, involving radio access, GGSN, SGSN Billing systems and Internet Gateway systems. LTE launch tests including billing function, customer data migration etc.

Rational Robot tests of Siebel-based CRM-T and other web-based systems

Call Center technology based on Genesys 7.6 platform with Cisco Call Manager. VoIP technology System and E2E test, voice and email testing. End to end tests of IVR system, including Peoplesoft CRM and Kenan Arbor billing systems. Rational Test Manager, Rational Robot, Clear Case, Clear Quest tools used to support testing. Voice Objects IVR system Test case creation and execution, use of Toad/SQL Developer for Oracle Creation of Test Data Know how transfer from O2 to external test house Offshoring

Comptel based Billing Mediation device project moved to Prague Senior Test Consultant in test team Test process and methodologies consultant to team Test automation, concepts, programming and support of integrated test environment. Unix / Perl / C / C++ / SQL / PL/SQL / XML tools developed and supported Toad/SQL Developer for Oracle Php / html pages programmed for test result evaluation Developed a risk-based testing strategy to reduce test effort for new releases. Responsible for regressi

Involved in specification of the Cronos billing mediation device. This is an IBM SP/2 clustered High-Availability Unix platform with X.25 interfaces to the switches and OSI FTAM / ftp connections to the billing systems. Acceptance Test management Acceptance testing of Cronos system. Speciality included testing of all interfaces to billing systems and switches. Specification of tests and performance of tests on platform hardware involving reconfiguration of hardware, storage failure, link failures,

Comptel based Billing Mediation device which provides mediation for nearly all T-Mobile network elements in Europe (AT,DE,NL,UK). Senior Test Consultant in test team Interfaced to supplier for testing and quality issues Interfaced to management for problem escalation and reporting Test Manager function for various releases, test team size ~10 Acceptance testing of Unix-based billing mediation devices. This involved creation and execution of tests to verify functionality of all ‘lines of business’.

Work in the System Technology Department on the D1 GSM network project required good knowledge of the GSM recommendations and a firm background in Switching and involved the following:- * Production of detailed test specifications for Acceptance testing of GSM and DCS1800 systems. These tests were based on the contractual requirements, the GSM recommendations and appropriate National variations. * Performing the Acceptance testing of the systems. * Defining tests to be carried out in the Pilot-phase of t