Halil Dogan
Angestellt, Multimedia Platform and OAM Solutions Engineer, Orion Innovation
Istanbul, Türkei
Über mich
Currently working as a Multimedia Platform OAM Solutions/Global Product Support Engineer at a multinational IT/Telecom company. I am highly enthusiastic about cybersecurity, cloud systems and devops applications. Don`t hesitate to reach out to chat about any of these topics!
Werdegang
Berufserfahrung von Halil Dogan
Bis heute 2 Jahre und 4 Monate, seit Feb. 2022
Global Product Support Engineer / Multimedia Platform and OAM Solutions
Ribbon Communications
Provides rotational pager support for Multimedia Platform OAM (Application and Media App. Products). Acts as a technical escalation point of hot issues during 24/7 for international customers. Cooperates with regional technical engineers (T1) and design team (T3). Cooperates with regional technical engineers to understand customer's request with details. Cooperates with design team to track down and fix software issues to ensure customer satisfaction.
Bis heute 2 Jahre und 4 Monate, seit Feb. 2022
Multimedia Platform and OAM Solutions Engineer
Orion Innovation
Responsible for technical support(Tier2) of Ribbon Communications products; Application Platforms & Clients (Application and Media Application Servers) Works closely with global customers such as (US Gov, Vodafone, Verizon, BT etc...) to fulfill their requests at the earliest, considering to meet the SLA requirements based on company agreements and case severity. Identifies configuration/software/hardware issues on customer end, assists to collect data in case of need.
5 Monate, Sep. 2021 - Jan. 2022
Network Security Engineer
Destel
Implemented and maintained robust security measures, including firewalls, against malicious attacks. Configured network systems (Switches, Routers) and developed in-depth knowledge of Security, Vulnerabilities, OSI Model, Data, Network, and Transmission Protocols. Demonstrated a proven track record in optimizing network performance for a secure environment. Exhibited commitment to proactive monitoring and continuous improvement in computer and information security systems.
2018 - 2019
Counselor (working as a student)
Troy International
6 Monate, Mai 2016 - Okt. 2016
J1 Cultural Exchange Programme(Summer Work and Travel USA)
Inn and Spa at Loretto
International work experience in the USA as a university student via global cultural exchange programme.
Ausbildung von Halil Dogan
5 Jahre und 1 Monat, 2017 - Jan. 2022
Electrical and Electronics Engineering
Gaziantep University
Sprachen
Türkisch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen
Deutsch
Grundlagen