Haytham Shahein

Bis 2023, IT Systemadministrator, Städtisches Klinikum Braunschweig GmbH

Berlin, Deutschland

Fähigkeiten und Kenntnisse

IT Support
mcitp
Microsoft Active Directory
Windows Server
Windows Server 2003
Windows Server 2012
Windows Server 2008
Social Media
Customer Service
IT-Consulting
ITIL
PMP
PhpMyAdmin
jQuery
JavaScript
Eclipse Java IDE
MySQL
SQL
Support
Backup
Hardware
System Administration
Computer Computing Concepts - Virtualization (Vmwa
Security
Networking
VMWare
Windows
Administration
Controlling
Server
Informationstechnologie
MS Office 365
MFA
Microsoft Teams
Zoom
team viewer
Verantwortungsbewusstsein
Informationssysteme
IT Security
Cloud Computing
Microsoft Azure
Software
Management
Technology
Microsoft
Application
Reporting
PC Support

Werdegang

Berufserfahrung von Haytham Shahein

  • Bis heute 2 Jahre und 2 Monate, seit Apr. 2022

    Senior IT Systemadministrator

    DCI Digital Career Institute gGmbH

  • Bis heute 3 Jahre und 1 Monat, seit Mai 2021

    Systems Administrator

    Advanced Driver Information Technology GmbH

  • Bis heute 16 Jahre, seit Juni 2008

    Systems Administrator

    TSM International

    Setup, configured, and debugged network configurations for RedHat servers and workstations Diagnosed and resolved hardware problems with Dell servers , workstations, and other hardware equipment. To log & priorities system & user support calls for the second line support team, Carrying out user administration and set up, Recording and action faults as reported on: PC’s, servers.

  • Bis heute 16 Jahre und 1 Monat, seit Mai 2008

    IT Specialist

    TSM

  • 6 Monate, Juni 2023 - Nov. 2023

    IT Systemadministrator

    Städtisches Klinikum Braunschweig GmbH

  • 6 Monate, Aug. 2020 - Jan. 2021

    Information Technology Specialist

    Harsco Rail Europe GmbH

    Spezialist für Informationstechnologie bei Harsco Rail Verantwortlich für die Koordination und Verwaltung der täglichen Aktivitäten des technischen Supports und des Personals der Werften. • Überwachung und Implementierung der Installation, Reparatur, Fehlerbehebung und Wartung von Computerhardware. • Dokumentierte Upgrades / Reparaturen an unserem Netzwerk und unseren Workstations. • Entwickelte und verwaltete Projektpläne und stellte dem Management Statusaktualisierungen zur Verfügung.

  • 1 Jahr und 11 Monate, Dez. 2016 - Okt. 2018

    System administrator

    Uprising L'AROMA

    Setup and maintained test lab for software releases and troubleshooting purposes. Provided 24/7 technical support and resolution to operators' requests concerning system hardware, software, and network issues. Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, X-terms and workstations. Supporting customers using remote access technologies and also by visiting client sites,

  • 2 Jahre und 3 Monate, Aug. 2014 - Okt. 2016

    Systems Administrator ( Microsoft )

    City Stars Properties

    Acting as technical lead to identify and implement solutions to problems affecting IT services. Providing 1st/ 2nd Line and some 3rd Line support over the telephone, remotely and face to face to clients & internal staff members and Planned and executed re-engineering of system architecture and upgrade of software and hardware.

  • 1 Jahr, Jan. 2010 - Dez. 2010

    Instructor

    Comtech
  • 2 Jahre und 4 Monate, März 2008 - Juni 2010

    Instructor

    IS & S IBM partner

    N+ Network Technology - A+ Hardware - Software

  • 5 Jahre und 2 Monate, Feb. 2005 - März 2010

    Help Desk Support Specialist

    Breakthrough Consult

    Help Desk - • Responsible for the Back office in terms of Data, Backup Recovery Plan & Disaster. • Provide client support for Microsoft and MAC platforms.

  • 4 Jahre, Juni 2004 - Mai 2008

    IT Systems Administrator

    Pan Gulf Plastics

    Excellent customer facing, communication and rapport building skills, Thorough understanding of computer and networking concepts, Physically fit, able to work in confined spaces, crawl and lift heavy objects. Able to prioritise in a complex, fast-paced environment, willing to work flexible schedules /shifts.

  • 1 Jahr und 3 Monate, Mai 2006 - Juli 2007

    Instructor

    Orascom

    A+ ( Hardware - Software ) COMPTIA - N+( Network technology ) - soft skills - instructor .

  • 1 Jahr und 11 Monate, Apr. 2004 - Feb. 2006

    Help Desk Support Specialist

    Ministry of Information and Communication

    Primary Responsibilities: - End User IT Hardware setup and Configuration - Help Desk Support - Computer Hardware and Software Tracking - User Account Management

Ausbildung von Haytham Shahein

  • 5 Jahre und 5 Monate, Mai 1998 - Sep. 2003

    Law

    Helwan University

Sprachen

  • Arabisch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Grundlagen

  • Deutsch

    Fließend

Interessen

Music - Reading - Swimming - watching movies - Photography

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