Heinz Kappan

Responsible for providing SAP basis support for the clients of Applexus technologies in Implementation and production support projects. Done multiple end to end implementations and upgrades of SAP applications Done migrations of SAP systems from on premise to Azure Cloud Experienced in building infrastructure in AWS and GCP and provisioning servers for SAP applications (IaaS) Experienced in installing and configuring multiple SAP applications which include: ERP, CRM, BW, CAR, Solman, BODS, BOBI, SLT, PI

Responsible for providing desktop, server and network support for the organization. Manage LAN and WAN connectivity with multiple locations and branch offices. Configure firewalls and manage AD. Support the data center for SAP servers.

Technical support Executive responsible for supporting Symantec's Enterprise products Supporting customers over voice, chat and email to fix their technical issues

Worked as a Network Test Engineer for HCL Cisco, an offshore development center for Cisco Systems. Responsible for doing regression testing of Cisco Internet-work Operating system. Testing the inplace IoS upgrade of high end network switches with zero downtime.

Worked as a system and network administrator for an Integration Partner who provides infrastructure support to major IT companies. Responsibilities included supporting the client's server and network issues, installation of new desktops, servers, switches and routers. Manage the LAN and WAN connectivity of multiple clients.

Computer Application

Electronics, Mathematics, Physics