Heverton Majczak

WAVE is an Innovation & Business Development Platform that generates business opportunities for companies, startups, investors and their own projects, whereI provide senior advice in the following areas of expertise: • Information and Communication technologies and services • Cloud-based Software as a Service (SaaS) offerings • Automation and IoT/IIoT applications • Digital Transformation • Sales and Sales Operations processes, tools and staffing

Led both the direct and indirect sales organizations in Brazil, with 11 direct managers and 140+ people, with sales targets over EUR 130 million. I had Presales, Inside Sales and Sales Operations reporting to me, and managed the whole sales organization planning, forecasting, budget and people development. Introduced a sales strategy to generate additional business with sales channels, and performance programs for the own direct sales force, which altogether recovered business and increased sales volume.

Member of the Global Sales Operations council, in charge of Sales Performance, Sales Enablement and Sales Processes and Tools in Latin America. Supported the senior management by providing timely information and analysis for decision-making, organizational restructuring, strategic and operational planning. Managed the bid and proposal team (30+ specialists, 2 managers), responsible for the largest and most complex deals in Latin America, approving them before the regional and global approval boards.

First CEO of the company in Chile, representing it before the government, agencies, partners and customers, overseeing Sales, Service, IT, Products, Marketing and HR. Full P&L responsibility, leading 4 direct managers with 50+ people, and responsible for over 1,100 indirect employees in a contact center operation. Transitioned the local portfolio from hardware to software and services, overachieving the revenue goals by 34% in the first year of operations

Led a turnaround program that recovered sales, employee self-esteem and customer confidence. Discontinued low margin products, introduced a new portfolio and set up a contact center business, which altogether overachieved the BU’s sales targets by 28% by the end of the fiscal year. Following a global decision, carved out the Business Unit from the rest of the Local Company, negotiating with the local Siemens management the terms and conditions to found a separate company.

Leadership of the sales branch based in Campinas, Brazil. Outlined and implemented a change management program that increased average sales orders and developed a high performance team. At the end of the first fiscal year, grew sales by 19% over the previous period, and in the following year the sales branch was recognized as #1 in P&L performance nationwide.

Leadership of the sales account group responsible to serve the Banks and Insurance Companies, together with representing the company at forums and industry trade shows. Responsible for the development, approval before the management and implementation of the strategic plan for the finance industry.

Working at the global HQ, provided sales support to international deals in Latin America, shaped training programs to share and strengthen industry knowledge to sales teams and was a member of in-company consulting teams, issuing recommendations to improve business results in local companies in Europe and LATAM.

Entrepreneurship

Marketing

Electronics