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IQBAL HOSSAIN

Angestellt, Junior IT Support Specialist, Cheil Germany GmbH
Schwalbach am Taunus, Deutschland

Fähigkeiten und Kenntnisse

Communication skills
Flexibility
Team work
Commitment
Reliability
IT support
Microsoft Active Directory
Micosoft Outlook
Microsoft Office 365
Operating System
IT asset managemnet
IT helpdesk support Level 1 & 2
Software Development
Manual Software testing
Active Directory
Help desk
Hardware
System Administration
IT Application Management

Werdegang

Berufserfahrung von IQBAL HOSSAIN

  • Bis heute 1 Jahr und 8 Monate, seit Sep. 2023

    Junior IT Support Specialist

    Cheil Germany GmbH

    1. Supporting IT Infrastructure management 2. User workstation configuration and service 3. User tech support 4. Office network control and support 5. IT asset management

  • 3 Monate, Dez. 2022 - Feb. 2023

    Development and Testing of an Economical Evaluation Tool for a Mining Project

    TU Bergakademie Freiberg

    Development of a computational tool in the NPV (net present value) calculation process and forecasting of the future price index in mining or other projects -Developing Algorithms based on the selected methodology -Development of the computational tool by converting the Algorithm into Python programing language and GUI platform -Verify and Validation the tool (Finding Bugs and fixing )

  • 11 Monate, Jan. 2022 - Nov. 2022

    Mining Method Selection Software Development

    TU Bergakademie Freiberg

    "Development of a smart computational tool for the selection process of mining methods in potential critical raw materials projects": -Modifying and optimizing the Mining Method Selection (MMS) tool. -Developing algorithms based on the selected methodology. -Developing Mining Method Selection software by converting the algorithm into Python and creating a GUI platform. -Manually testing the developed software, identifying and fixing bugs. -Evaluating mining projects using the newly developed tool.

  • 5 Monate, März 2021 - Juli 2021

    Student Assistant

    Volkswagen Sachsen GmbH

    -Implementation of quality control. -Monitoring Engine performance (Computerized) -Production assistant activities on the assembly line in electric car production.

  • 5 Monate, Juli 2020 - Nov. 2020

    Student Assistant

    Volkswagen Sachsen GmbH, Motorenwerk Chemnitz

  • 1 Jahr und 6 Monate, Okt. 2017 - März 2019

    Project Team Member

    TU Bergakademie Freiberg

    Project and Contract Management --Planning and Schedule for Transformation from Open Pit to Underground Mining, Define and Sequence Activities, Machinery selections Licensing, Stakeholder Involvement, and Expectation Management -- Planning and Managing Stakeholder Engagement Management and Finance of Mining Operations along the Life Cycle --Project Budget and Planning, Risk Management, and Project Economical Evaluation

  • 5 Jahre und 2 Monate, Jan. 2012 - Feb. 2017

    IT Support Specialist 1st /2nd level

    SIA IT solution

    1. Serve as the First-Level Contact for Customer Issues. 2. Maintain Ticket Updates for All Reported Incidents. 3. Install and Configure Computer Hardware, Software, Systems, Networks, Printers, and Scanners. 4. Diagnose and Troubleshoot Applications, Operating Systems, and Software Issues. 5. Resolve Issues Over the Phone or Through Physical Presence.

  • 1 Jahr und 7 Monate, Juni 2008 - Dez. 2009

    IT-Supporter 1st Level

    Bagmara IT Center

    1. Help with onboarding of new users. 2. Making recommendations on what will improve the general work of the IT sector. 3. Dis-Mantling and Assembling of the Computer in case of any issues that need Hardware replacement. 4. Device repair (desktop and laptop) 5. Help with Printer troubleshooting and other computer peripherals.

Ausbildung von IQBAL HOSSAIN

  • Bis heute 2 Jahre und 1 Monat, seit Apr. 2023

    Training course

    Cousrera training courses

    1. Technical Support Fundamentals 2. The Bits and Bytes of Computer Networking 3. Operating Systems and You: Becoming a Power User 4. System Administration and IT Infrastructure Services 5. IT Security: Defence against the digital dark arts

  • 5 Jahre und 9 Monate, Apr. 2017 - Dez. 2022

    MSc in Sustainable Mining and Remediation Management

    Technische Universität Bergakademie Freiberg, Germany

  • 5 Jahre und 8 Monate, Jan. 2010 - Aug. 2015

    B.Sc. (Engg.) in “Petroleum and Mining Engineering”

    Shahjalal University of Science and Technology, Bangladesh

Sprachen

  • Deutsch

    Gut

  • Englisch

    Fließend

  • Bangla

    Muttersprache

  • Hindi

    Gut

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