Ingila Ejaz

• Revamped the legacy remittance processing software into modern, feature-rich Remittance processing engine to facilitate seamless remittance processing for 500+ exchange agencies, 1700 bank branches spanning across 25 countries and 2.7M users along with remittance status, real-time alterations in remittance data, robust reports, thus improving remittance process efficiency by 85% and saving millions of rupees in development costs.

Designed and maintained Swing-based user interfaces, integrating them with DB2 for efficient data retrieval and display. Developed complex data retrieval queries and procedures, optimizing database performance and ensuring seamless data access for critical business operations. Resolved over 100 reported bugs during User Acceptance Testing (UAT), and proactively addressed critical production-level issues, minimizing downtime and ensuring system reliability.

Developed a portals for client management, application statuses, commission tracking, lead management, document management and online trainings and certifications. Developed walk-in Kiosk using android interface for generating tickets using Java, .Net and Oracle to facilitate walk-in clients and assign them to available agents on first-come-first-serve basis. Developed portal for Bancassurance to facilitate customer support, claims management, reports, underwriting and risk assessment, policy management.

• Developed a portal for sales consultants to facilitate client management, application statuses, commission tracking, lead management, document management and online trainings and certifications. • Developed portal for Bancassurance customers to facilitate customer support, claims management, reports, underwriting and risk assessment, policy management, using HTML, CSS, JavaScript, Bootstrap, JQuery, AJAX, JSON and PHP.

• Worked on Insurance Illustration software on .NET and formatting of Crystal reports according to business requirements. The software fetched data from Oracle and SQL. • Worked on a portal designed for branches for centralized branch management with facilities like premium payments and adjustments, customer profiles, agents’ management, policy issuance queries and claims processing.