Ionut-Alexandru Andrei

- SAP-Basis-Administration - Authorization Management - Printers configuration - Job-Scheduling und Monitoring - FIORI-App Deployment - SAP Solution Manager - Change Request Management - control external service providers - coordination of the interface to the infrastructure IT

SAP Solution Manager 7.1 SP14 with following responsibilities: - migrating hundreds of systems from CCMS monitoring to MAI monitoring; - configuring monitoring for ABAP, Java and Dual-Stack systems: SLD, LMDB, SMSY, SOLMAN_SETUP; - troubleshooting for availability monitoring, EWA reports, diagnostic and host agents. - implement SAP Notes, update CR content, solving short dumps, cleanup filesystems - user management - provide on-call support 24/7

Order management activity for Siemens customer : - verifying orders information to be correct, complete and up-to-date according to existing procedures - create appropiate changes and input orders into database to prepare reports for management - updating the documentation (~300 new power point slides)

Activity for E Plus Germany customer: - remote debug in case of equipment malfunction - create tickets to field technicians - taking calls from technicians to log in/out on site and provide guidance and support for a more efficient troubleshooting

Activity for E Plus Germany customer: - remote debug in case of low priority equipment malfunction - create tickets to field technicians