Isabella Gaugl

Preparation of contracts, agreements, opinions and other documents Legal and guideline preliminary examination of all incoming contract types (customer/partner side) documents and forms Communication, coordination and cooperation with the departments on contracts Participation in global sales projects Definition and optimization of contract management processes Filing and communication of contracts and other forms/documents Project support (contract management)

Ensuring compliance with the proper handling of all org. processes in the administrative area of customer service/coordination CS technology. Cooperation QM, sales, other departments to ensure service quality/complaint handling/Instruction/training of the Coolpoint partners/regarding all administrative matters/Creation of error analyses to determine service costs/their reduction in costs with QM, worldwide partner/qualitative improvement of cooperation for partners/customers. Head different projects

Control of invoices trading-, technical-, in form and contextual correctness Validation of invoices weekly meetings with technician of support Clarification with the service partner of correction of the invoices Clarification i. e. special cases (approval of department head or beneficiary) Warranty inspection of each costumer (different warranty times per costumer) Dif. invoices select and send to the correct department Raw data will be checked, controlled, corrected filled into Power BI

Strategic buyer for product groups (direct and indirect material) Coordination with regional/global buyers/suppliers Independent local negotiations with suppliers Cooperation with internal departments (sales, development, quality, production) as well as with external suppliers Various list evaluations/calculations/sales development

Full support of the Manager Industrial Engineering, such i.e. flight booking, hotel reservation, meetings, customer service, training etc. DB Calculations and Price Calculations Preparation of calculations such as time management, savings measures… etc. Translations of German into English Various documentation for customs-relevant topics / import regulations

Full support of the sales director, hotel reservation, meetings, customer service, training etc. Support for our partner companies (orders, reservations), Processing of customer complaints, processing information and informing customers Planning incoming orders to the production and dispatch of the goods Creation of various lists, i.e. checklists, stock, DB calculations and price calculations, etc. Keeping different lists,Applications for credit insurance via accounting, Translations of German/English

Kundenbetreuung National u. International

Kundenbetreuung International

Sprachenkenntnis auffrischen

Flugreisen, Geschäftsreisen, Hoteltester,

Gastronomie, Kaufmännische Berufe