Jan Friedrich

At Careship, we help families find the right caregiver for their loved ones so that they can age at home with joy. Fueled by convenience, quality and best-in-class user experience, we are combining technology with a human touch to increase the quality of life of our parents and grandparents. With a strong team, we are currently expanding to several cities in Germany – and we need your support!

Working in a global food delivery start-up, I am responsible for the success of our German and Austrian Customer Care with more than 50 Customer Care Agents who are answering B2B and B2C queries through phone, chat, emails and social media. Together we aim to deliver the best Customer Care available in our German speaking markets.