Joao Gilberto Figueira

• Responsible for assigned accounts, ensuring that the needs of customers are met continuously for the provision of cleaning services and maintenance of swimming pools. Providing the highest level of customer service. • Training and management of new employees ensuring high professional quality in the performance of the services provided.

• Responsible for Luxury Food and Gourmet environments; performing organization, service control, account management and payments. • Participation also in the process of training new employees and development, through coaching activities for employees who have leadership roles and must manage other people.

• Creation of training and development of internal employees through coaching activities. • Responsible for a section of the restaurant; performing restaurant organization and cash activity management.

• Commercial and strategic management of the vehicle fleet. • The work is carried out by strategically combining company objectives, business negotiations, planning, as well as the management of public tenders and human resources activities.

• Responsible for teaching theoretical and practical classes, and monograph guidance. Participate in defining the guidelines of Administration courses. Apply training courses for students to improve their management skills.

• Creation of strategies and development of advertising campaigns, brands and products for the group of companies. • Employee training, direct (through lessons and coaching) and indirect (creation of support material or an educational course).

• Provide brand, product and image consulting for the company. In addition to teaching in the course of Management Techniques and give lectures about sales strategies, human development and marketing. • Speaker in FIEG: Personal and Professional Marketing: Building Your Brand – CRA - GO (Administration Regional Council). • Workshop Coaching in ELO JR – UFG (Federal University of Goiás).

Course of human resources manager with 240 hours of training.