Joe freesar John

Angestellt, Service Delivery Manager, Stratus Technologies

Bangalore, Indien

Über mich

Growing up in the middle east, sports and outdoor games were a cornerstone of my childhood. I’ve always played team sports where the whole is greater than the sum of its individual parts. That mentality has stuck with me in life and in my career. As a business leader, I think of myself as a coach. It’s my responsibility to build a strong team, design a winning strategy and execute the strategy with excellence to bring the team to victory. One of the most important steps I took when becoming the SDM at Stratus was to focus on people and inspire diverse thinking on our team. Reflecting back when I was leading a team of 15- 20 people I learned that many people in the industry “grew up,” so to speak, in the Outsourcing business and have deep subject matter expertise. That level of knowledge and perspective is Critical

Fähigkeiten und Kenntnisse

Service Delivery Management
IT Service Management
Service Management
Incident Management
ITIL Service Manager
Service Level Management
Management
Customer service
Support
Scrum
Project Management
Customer Support
Infrastructure
ServiceNow
Platform
Service Desk
Information technology
English Language
Program Management
Cloud Computing
IT-Consulting
IT Project Management
SLA
IT Outsourcing
IT Delivery
IT Troubleshooting

Werdegang

Berufserfahrung von Joe freesar John

  • Bis heute 5 Jahre und 1 Monat, seit Juni 2019

    Service Delivery Manager

    Stratus Technologies

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