Josephine Chong

- Stakeholder relationships management: Business Divisions, Corporate Board, HR Board, Corporate Departments - Direct the Global Mobility Strategy through the development of global policies and governance - Keeping tabs and adapting to countries’ legislation changes & trends impacting Mobility - Consultancy and business partnering - Exceptions Management - Vendor Management (Systems, Pricing, SLAs, Local Implementation Agreements) - International Pension Plan and Expat Insurance

- Successfully supported the Managing Director in facilitating the HR agenda with the Senior Management Team (SMT) while managing a HR team of 6 - Drove HR initiatives: Employee Opinion Survey, Net Promoters (employee engagement pulse checks), Salary review, Bonus payout and - Employee Development Review (talent panel) - Handled performance improvement, grievance cases and departmental restructuring - Education of the SMT and organization on HR best practices

- Operational end to end support for ~500 international assignees - Policies development & implementation - Compliance, governance, exceptions & vendors management - Compensation & benefits including merit and bonus cycles, long term incentives - Business process improvements

- Responsible for ~120 expats in Singapore, Indonesia (Batam, Jakarta), Malaysia and Vietnam including the fast moving hourly/daily rated diving personnel - Responsibilities included the entire spectrum of recruitment, onboarding, compensation and benefits, terminations and policies formulation

- End to end management of expatriate assignments for 12 corporate clients - Led of a team of 6 consultants ensuring top service performance - Ensured smooth delivery of services and benefits administration per client policies (including compensation administration) - Drive escalations resolutions - Relocation processes and policies improvements - System audits - Participation in Request For Proposals - Coaching and Training

Business development (securing vacant positions) Sourcing for candidates to fill Drive entire recruitment process from Interviews through to compensation negotiations and conclusion of employment contracts

HR Management Reporting & Statistics HRIS Consultant to country HRs Training Curriculum Development Training Needs Analysis Training Administration

Banking software development Systems Support