Juan Jose Echeverri Gomez
Angestellt, Senior CRM Manager, HUGO BOSS AG
Berlín, Deutschland
Über mich
Business Manager, Marketing Specialist with a master’s degree in Development Economics, with an emphasis on Service Innovation and Value Co-creation, from the Friedrich Alexander University, one of the most prestigious and innovative universities in Germany and Europe. Furthermore, I wrote my master’s thesis about innovation ecosystems and how organizations cooperate to promote innovation in a region, contributing with its sustainable development. I have more than 14 years of professional experience, most of them working in marketing, project management, customer service and sales. Moreover, I have an entrepreneurship mentality and I am passionate about innovation for sustainable development, digital business models and the application of artificial intelligence and machine learning in business contexts.
Werdegang
Berufserfahrung von Juan Jose Echeverri Gomez
- Support the UX Team in the application of Service Innovation tools - Support the UX Team in relevant Marketing and Customer Service topics - Office Maagement
Service Innovation Seminar: Tutoring and supporting students with their final seminar paper and their "Service Innovation Idea" presentation.
2 Jahre und 1 Monat, Apr. 2016 - Apr. 2018
Research assistant
Friedrich-Alexander Universität Erlangen-NürnbergWirtschaftsinformatik: studentische Hilfskräfte für Service Innovaton Main Functions: - Preparation, follow-up and implementation of events and interdisciplinary workshops - Providing assistance with data collection through interviews, transcription and analysis - Thematic researching and working with scientific literature Projects: - Qualitative data for Josephs (http://www.josephs-service-manufaktur.de/) - Josephs as a B2B Engagement Platform
2 Jahre und 3 Monate, Aug. 2013 - Okt. 2015
Consultant
independiente
Conducted market research with the company +MERCADOS, said research was conducted for the "Chipichape Mall", the largest and most representative Mall of the city of Cali. Designed and delivered training in Sales to youth "Prospera Foundation" trainees in order to acquire skills to join the labor market or start their own businesses. Experience in implementing CRM strategies and programs for Customer Service
7 Monate, Feb. 2014 - Aug. 2014
Trainer
SENA
Teacher for the program: "Technician Marketing and Sales of Goods and Services" The program aims to teach basic skills to disadvantaged youth in order to prepare them enter working life or to form their own businesses. SENA's main objective is to strengthen the processes of comprehensive training that contribute to community development in urban and rural areas
10 Monate, Aug. 2013 - Mai 2014
Marketing Manager
Auto Spa Magic Touch
Plan, develop and ensure the implementation of the Strategic Business Plan of the Company. Ensuring compliance commercial company budget. Define marketing plan of the company, focusing on digital channels. Advance publicity campaigns targeted to existing customers and prospects. Define plan seasonal promotions, POP materials, digital pattern and website updates. Train the Task Force on Service and Customer Support.
1 Jahr und 1 Monat, Aug. 2012 - Aug. 2013
Sales- & Marketing-Manager
Sigma Movil
Define and evaluate marketing plan of the company, focusing on digital channels Plan, develop and ensure the implementation of the Strategic Business Plan of the Company. Ensuring compliance of the company’s commercial budget Leading the project committee of the company Manage the company’s CRM.
8 Monate, Jan. 2012 - Aug. 2012
Product Manager
COMFANDI
Propose and develop the commercial strategy for the corporate channel according to the assigned Service Unit, tending the enforcement of the commercial quotas, and working with other areas of the Department of Corporate Business Management. Develop and monitor business strategies for the increase of sales of the Strategic Service Unit assigned considering both affiliates and non-affiliates compamies, and if necessary redefine the strategy for achieving results.
4 Jahre und 6 Monate, Aug. 2007 - Jan. 2012
Key Account Manager
COMFANDI
Maintenance and management of a customized portfolio of key clients of the Compensation Fund, among which include companies such as Lafrancol, Sanofi, Adecco, TCC, Bsn Medical, among others. Advice on structuring projects, seeking to maximize the social benefit to the company and its employees.
Ausbildung von Juan Jose Echeverri Gomez
1 Jahr und 6 Monate, Okt. 2016 - März 2018
Developing Economics and International Studies
Friedrich-Alexander-Universität Erlangen-Nürnberg
Service Innovation Value Co-creation Entrepeneurship Business Strategies
1 Jahr, Jan. 2010 - Dez. 2010
Marketing
Pontificia Universidad Javeriana
3 Monate, Juni 2009 - Aug. 2009
Projektmanagement
Pontificia Universidad Javeriana
Project Management with PMI
4 Jahre und 11 Monate, Sep. 2002 - Juli 2007
Business Administration
Universidad de San Buenaventura
Entrepreneurship
Sprachen
Deutsch
Fließend
Spanisch
Muttersprache
Englisch
Fließend