Julia Lesnick

Providing 5 Star Superior service: Register and check in guests; Answer and direct incoming calls; Book and confirm reservations; Manage guest requests and complaints with necessary departments; Process guest check-out and payment; PMS Opera.

Translating from English and French into German. Writing search engine optimized texts. Proof-reading student papers.

VVIP service for Airbus Corporate Jet owners and high-profile charter clients: Coordinated with clients and their staff to customize menus, decor and individual requests; Procured catering and special arrangements; Prepared cabin and equipment pre and post-flight; Provided personalized in-flight service while ensuring safe flight operations; Supervised new cabin crew members in the role of Senior Flight Attendant (Jul 2020 - Nov 2021).

Worked in multinational teams to provide high-end service (including Duty Free sales) for customers from different regions and cultures (in economy class until Sep 2014). Ensured a smooth business class service (Oct 2014 - May 2019) including the operation of the Business Class onboard lounge, complaint management, and application of safety, security and medical procedures.

Monitored and collected data on populations of vultures and birds of prey in the forest reserve of Dadia.

English and French translation and linguistics; General Didactics; Cultural Studies.