Kay Rönnemyr Lindblad
Angestellt, Customer Success Manager DACH & Spain, Algonomy
Staffanstorp, Schweden
Werdegang
Berufserfahrung von Kay Rönnemyr Lindblad
Bis heute 2 Jahre und 3 Monate, seit Apr. 2022
Customer Success Manager DACH & Spain
Algonomy
2 Jahre und 9 Monate, Aug. 2019 - Apr. 2022
Customer Success Manager DACH & Nordics
Apptus Technologies AB
2 Jahre und 9 Monate, Dez. 2016 - Aug. 2019
Service Desk Manager
Lequa AB
Responsible for setting up service desk for handling problem reports and change requests. Set up SLA, process work and future structure and work.
3 Jahre und 2 Monate, Nov. 2013 - Dez. 2016
Technical Sales Support/Account Customization Manager
Sony Mobile Communications International AB
As an ACM (Account customization manager) I have been working close with the global operator partner Orange as well as driving internal fixes and improvements towards R&D. The main responsibility has been to customize the mobile device according to requirements from operator. In addition I have participated in product presentation both in smaller and bigger scale (like Mobile World Congress).
2 Jahre und 1 Monat, Nov. 2011 - Nov. 2013
Global Process Manager
Sony Mobile Communications International AB
Global coordination of team, handle process changes, participate in process forums and actively improve processes and align how the global department should work. Managed to establish and approve a global process with several different countries and cultures involved. This was a completely new role which I set up and established within the department.
2 Jahre und 1 Monat, Nov. 2010 - Nov. 2012
SW System Verification Staff Project Manager/Test Lead, Quality
Sony Mobile Communications International AB
Investigating market reported issues, adding and editing test scope, main contact towards Technical Sales, Global Test Leaders and local country testers. Planning and assuring SW quality, leading test team.
1 Jahr und 1 Monat, Nov. 2009 - Nov. 2010
SW System Verification Operator/Test Specialist
Sony Mobile Communications International AB
Perform test, setting up scope, supporting the global test organisation and managing the test team.
1 Jahr und 1 Monat, Nov. 2008 - Nov. 2009
SW System Verification Tester/ Team Leader
Sony Mobile Communications International AB
Team Leading and support to global test organisation. Included functional testing of phones where I worked as a test executioner. Focus on Operator SW testing.
1 Jahr und 3 Monate, Sep. 2007 - Nov. 2008
SW System Verification Tester
Sony Mobile Communications International AB
Functional testing of SonyEricsson phones as a test executioner. Responsibilities included Operator specific testing and creation of test specifications. Also included function and system test within telephony, WLAN, Networking, memory-file and synchronising.
2 Jahre und 2 Monate, Aug. 2005 - Sep. 2007
Courier
Budmäster
Drive delivery vans to deliver everything from mail to concrete.
4 Monate, Juni 2004 - Sep. 2004
Web designer/Usability Expert
WM-data
Assisted with both usability and the user-friendly interface during application development in a project. Assignment also included programming in Html, java and JavaScript.
Ausbildung von Kay Rönnemyr Lindblad
2 Jahre und 10 Monate, Sep. 2000 - Juni 2003
Bachelor in Science Informatics/Usability
University of Kristianstad
Focus on usability, user friendliness and human computer interaction. Also included programming and media presentation tools like Flash, Director, Premiere etc.
6 Monate, Jan. 2000 - Juni 2000
German Studies
Lund University
German language and culture
Courses
Malmö Högskola
Rhetoric,practical filming,programing
Sprachen
Deutsch
Fließend
Englisch
Fließend
Schwedisch
Muttersprache
Spanisch
Grundlagen