Khawaja Zubair Ahmed
Selbstständig, Chief Executive Officer (CEO), Erada Consulting
Lahore, Pakistan
Werdegang
Berufserfahrung von Khawaja Zubair Ahmed
Bis heute 8 Jahre und 5 Monate, seit Jan. 2016
Chief Executive Officer (CEO)
Erada Consulting
Accountable and responsible for the P&L of the organization.
Accountable for providing a framework to enable better business decisions based on product agnostic list of global offerings. Which consist on 6 key focus areas. • Better Planning • Cost Efficient • Global Offerings • End to End solution • Building the global roadmap • Measure success of design Driving Warranty Harmonization program across all MS products. Initial harmonization has identified opportunity of $5.8M savings from Retail Return devices from Phone side of the business.
7 Monate, Apr. 2014 - Okt. 2014
Head of Customer Support Operations for India, Middle East and Africa
Microsoft Corp.Accountable for contact centre, Social Media and online support services throughout the India, Middle East and Africa Region.
6 Jahre und 5 Monate, Dez. 2007 - Apr. 2014
Head of Customer Support
Nokia Inc.
Accountable for contact centre, Social Media and online support services throughout the India, Middle East and Africa Region.
3 Jahre und 1 Monat, Nov. 2004 - Nov. 2007
Contact Centre Manager
Warid Telecom
Responsible and accountable to deploy two IP based contact center from green field operations with newly licensed telecom operator in Bangladesh.
3 Jahre und 8 Monate, Apr. 2001 - Nov. 2004
Direct Sales Manager
Standard Chartered Bank
Accountable for sales of direct sales channel.
Ausbildung von Khawaja Zubair Ahmed
2 Jahre und 7 Monate, März 2002 - Sep. 2004
Business Administration
University of the Punjab, Lahore
Sales & Marketing
1 Jahr und 1 Monat, Sep. 2000 - Sep. 2001
Business Administration
University of the Punjab, Lahore
Business Administration
3 Jahre und 1 Monat, Sep. 1996 - Sep. 1999
Mathematics
University of the Punjab, Lahore
Double Mathematics, Statistics.
Sprachen
Englisch
Fließend