Leslye Cuevas

Successful implementation of Direct Materials transformation and projects. Provide high quality Buying Support (PO, Contract management, Material master) and other Purchase 2 Pay services to Global Sourcing Team and Stakeholders. Ensure SLAs, KPIs and other service obligations achievement. Team coordinator and Flexible Packaging specialist roles fulfilled. Effective End User and Newcomer Trainings delivery. Successful build-up of cross country-department synergies.

Proactive vendor account clearing, invoice reconciliation and master data services. Special support to the IM&S Buying Support Team in different administrative duties. Respond customer queries about order status, changes or cancellations. Timely preparation and accurate submit of all relevant reporting. Cooperation with different departments involved in P2P process.

Supporting customer queries. Prepare correspondence for customers. Provide information regarding Products and Services. Preparing tenders and negotiating contract provisions. Solving customer complaints. Active follow-up on outstanding payments. Debt collection.

Management of international incoming post. Active update of customer records. Attending customer queries. High-volume data entry processing.