Dr. Luca Volpe

• Coordinated efforts between Local HR, internal Teams and external Payroll provider ADP to ensure proper flow and maintenance of employee data. • Prepared and processed monthly Payroll reporting all Inputs (starters, leavers, working hours changes, maternity leaves, etc.). • Prepared and processed Final Settlement/Terminal Pay. • Handled employee queries regarding Payroll and HR (pay slip, salaries, founds, benefits, etc.).

• Coordinated efforts between Store Managers, Local HR Administrators and external Payroll provider to ensure proper flow and maintenance of employee data. • Prepared and processed monthly Payroll reporting all Inputs (starters, leavers, maternity leaves, etc.). • Managed and processed salary payments, Payroll closure and detailed reports. • Verified Payroll reconciliations with GL Accountant and Treasury dep. • Acted as interface with internal and external offices (Banks, 3rd Parties, Auditors, etc.).

- Coordinated efforts between Local HR and external Payroll provider to ensure proper flow and maintenance of employee data. - Processed monthly Payroll timely and accurately for employees in different EMEA region countries. - Managed salary payments, ensured accurate cost allocations to third-party providers. - Prepared Payroll closure including reconciliations, declarations and detailed reports. - Verified the reconciliation of Payroll related with General Ledger accounts. - Handled employee queries.

• Accomplished Payroll Preparation migration to Prague with Local HR of Italy and Spain. • Created and improved SOPs for HR internal department use. • Supported Employees, Local HR and Payroll on Zucchetti and Kronos. • Handled and completed the employee’s life cycle processes. • Conducted call screening & on-site interviews to candidates for Prague HR Shared Services. • Trained new HR Administrator.

- Coordinated efforts between Local HR and external Payroll provider to ensure proper flow and maintenance of employee data. - Processed monthly Payroll timely and accurately for employees in different EMEA region countries. - Managed salary payments, ensured accurate cost allocations to third-party providers. - Prepared Payroll closure including reconciliations, declarations and detailed reports. - Verified the reconciliation of Payroll related with General Ledger accounts. - Handled employee queries.

- Processed and completed the monthly payroll. - Prepared and controlled that all payroll information and records are in accordance with SOP. - Reviewed new hires, terminations, status changes and special pays. - Supported all internal and external audits related to payroll. - Worked closely with HR to ensure that employee changes are made accurately and timely. - Reviewed and updated existing HR policies and procedures. - Supported special requests of the Client.

- Conducted payroll and personal data update into HR system. - Monitored transactional data and eliminated potential errors in payroll calculations, checked correctness of actions processed by other employees. - Prepared simulations of salaries and managed employee working time data. - Provided support for Customer Service Center via phone and email. - Developed knowledge of different HR systems, payroll issues and legal regulations.

- Delivered HR and payroll transactional services, corrected and reported errors during data processing. - Prepared reports and summaries related to personnel administration process. - Actively participated in achieving planned quality metrics for processed transactions and other Customer relevant quality goals. - Actively supported the transition of personnel administration activities into HP center in Poland. - Implemented projects in order to improve workflow processes (KaiZen Certificate).

- Completed a training on Italian Payroll system, participated in 1-week long Period of Work Shadowing in Rome. - Implemented Standard Operational Procedures (SOPs) for the internal department, developed HR processes, trained and guided other colleagues into the processes. - Updated payroll, personal data and contract transformations in the HR system. - Maintained reports on the activities processed and efficiently maintained all required documentations. - Achieved planned quality metrics.