Magdalena Kwiatkowska

Responsibilities: support for team members (20+), reporting progress on team's work, data checks, team leader back up, ensuring the team’s KPI and SLAs are in the set targets (quality, accuracy, completeness, timeliness, coverage), knowledge of Lipper products (LIM, EIKON, Datascope), CRM, participation in recruitment, onboarding and training, 4 managed projects finished successfully.

Responsibilities: highly developed interpersonal skills with strong customer focus (phone, mail, post correspondence), coverage of life insurance queries for 3 corporate companies including claims and tenders, front office and administration, organizational skills, attention to detail, self-management skills.

aplied in economy and finance