Manika Chakrawarti

Angestellt, IT Service Management Consultant, Tata Consultancy Services Ltd

Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Designing deploying and testing various IT Service
Designing deploying and testing various Order Guid
Co-ordinating the implementation of ServiceNow and
Co-ordinating the implementation of ServiceNow and
Demonstrating process flows ServiceNow features an
Conducting ServiceNow Module and Process Trainings
Conducting ServiceNow IT Self Service Portal Orien
Creating Training Documentation.
Driving the Process Improvements.
Service Management

Werdegang

Berufserfahrung von Manika Chakrawarti

  • Bis heute 13 Jahre und 10 Monate, seit Aug. 2010

    IT Service Management Consultant

    Tata Consultancy Services Ltd

    1. Deploying, implementing and driving various Service Management processes.(Incident, Problem, Change, Configuration, Knowledge, Service Catalogue & Service Level Management Processes). 2. Demonstrating Process flows, SNOW tool features and functionalities to customer. 3. Worked as Incident Manager. 4. Worked as Problem Manager. 5. Worked as Change Manager. 6. Worked as Knowledge Manager. 7. Worked as Process Improvement Deployment Lead.

  • 1 Jahr und 10 Monate, Okt. 2008 - Juli 2010

    Analyst

    HCL Technologies

    1. Worked as Incident Manager 2. Worked as Process Improvement Deployment Lead 3. Worked in User Provisioning.

Ausbildung von Manika Chakrawarti

  • 4 Jahre, Juli 2003 - Juni 2007

    Computer Science and Engineering

    Rajiv Gandhi Proudyogiki Vishwavidyalaya

21 Mio. XING Mitglieder, von A bis Z

Nachname:

ABCDEFGHIJKLMNOP
QRSTUVWXYZ