Markus Grob

Support clients to be successful on their data & analytics journey - Focus on data & analytics strategy, BI process- and organisational design, data science & AI - Operationalize analytical insights into the day-to-day processes to achieve business benefits - Leverage cloud data warehousing and self-service business intelligence - Use analytics to increase customer engagement and marketing operations

Led business division analytics & insights with 20 employees and P/L responsibility - Achieved profitable revenue growth - Innovated new analytics products and services leveraging AI - Extended SaaS platform with new modules and gained more customers - Appointed new leadership for a team and increased motivation of staff

Led the business intelligence and analytics department with almost 40 people - Reorganized department to customer-orientation from technology silos - Identified and managed analytical initiatives using CRISP in cooperation with the departments - Corrected a large DWH project with organizational and personnel measures - Established Analytics Community for interdisciplinary cooperation across departmental boundaries

Led business engineering department with 30 people - Setup and supervised several successful change-the-business projects within the business unit products - Proactively built new skills in the workforce to implement new IT systems - Achieved behavioral change of requirement engineers to involve themselves earlier in the project cycle. This was perceived noticeably and positively by customers - Identified business trends in the industry and derived new necessary capabilities (Example Analytics)

Lead specialized staff function. Coordinate the large transformation program with new offerings for customers, internal reorganization and computer science developments. Validate employee capacity analysis and design organization. Analyze sales strategy of competitors and conceive action plan. Design measures to increase customer loyalty. Drive strategy review together with board members.

Practice Lead Switzerland Helping clients achieve high performance in digital marketing, marketing analytics, and media management and accelerate the journey towards agile intelligent marketing. Furthermore, building a specialized team in Switzerland.

Practice Lead Switzerland Develop team, sell and supervise projects in the areas of business intelligence & analytics