Martin Freres

IT Product Owner für das Bestandssystem und die Verkaufsoberflächen für das Firmenkundengeschäft

Analyzed portfolio loss rates Developed credit policy Developed automated decision rules for application processing

Assisted in issuing and administrating micro-credits incl. business workshop facilitation Taught English to secondary grade students (ages 12-18)

Client facing (excerpt) • Led change module in strategic BU transformation at global consumer goods firm • Led cultural change program at financial services company in international BU • Designed change and communication program for restructuring at European retail bank Internal (excerpt) • Led team of up to 4 consultants and 2 interns • Selected applicants for all levels through case studies and telephone interviews • Co-governed company through participation in weekly management meetings

Client facing (excerpt) • Led change module in strategic BU transformation at global consumer goods firm • Led cultural change program at financial services company in international BU • Designed change and communication program for restructuring at European retail bank Internal (excerpt) • Led team of up to 4 consultants and 2 interns • Selected applicants for all levels through case studies and telephone interviews • Co-governed company through participation in weekly management meetings

Change Management Beratung

Analyse des Performance Management Systems und Entwicklung von Handlungsempfehlungen

Ko-Mediation und Beobachtung von Mediationen zwischen Angestellten und Arbeitgebern zu Diskriminierungsvorwürfen

Entwicklung einer Verkaufspräsentation für Konflikt-Auditing Entwicklung eines Studienkonzepts zum Konfliktkosten-Controlling Entwurf eines Workshops zum Training von Führungskräften in der Konfliktlösung

Mediation und Ko-Mediation von 20 Rechtsstreiten mit max. Streitwert von $10.000

coordinated overall government activities, developed university policy to represent student interests, moderated parliament meetings

‘Defining organizational trust as epistemic trust: The case of coalition forming around the implementation of a works council.’ Paper presented at the 23rd annual European Group of Organizational Studies Colloquium (EGOS), Gothenburg, Sweden, July 2011.

consulted with state representatives about wind energy & education, interviewed former state premier & other state politicians, prepared press reviews

Organisationales Vertrauen/Trust, Sozialpsychologie