Martin Holzberger

Leading the Vodafone Global Applications Collaboration Domain to deliver best in class Collaboration Services to the Vodafone employees. To take end to end accountability for continuous service provision of all Collaboration services operated by Global Applications and external partners at agreed service levels at highest quality and lowest possible costs

Leading the Enterprise and Web Application department within Vodafone Global Applications, responsible for service implementation and operations for large-scale enterprise web and business services, global service enablers for multinational markets and internal Vodafone users, across 23 local markets.

Responsible for Demand, Project and Programme Management with focus on Service Transition Management for Global Applications (GA) / IT Services. Manage End-to-End Deployment of Global Applications Services for Vodafone Operating Companies Group Functions and external customers within agreed timelines and in the most cost efficient and customer friendly manner.

Project Management for Global Applications delivering projects according to the defined targets and standard. Ensure operational readiness and a fault free transition into live operations for every new product and service that is implemented into the Vodafone Global Hosting Centre

Project management and managing operational readiness and a fault free transition into live operations for every new product and service that was implemented into the global hosting centre

Project management within an operations function, managing the operational readiness, the Go Live and Observation Period as part of the service delivery process.

Setup and implement with my team the 2nd Level support for Vodafone Germany’s data backbone by managing the entire data transfer of the internal and external services portfolio.

Deliver the 2nd level support for the complete data backbone for Vodafone Germany, including planning and execution of SW Rollouts, system administration and script programming of a UNIX environment.

Responsible for Operation and Maintenance of the Vodafone D2 GSM Network, the Data backbone and the entire value added services of D2, as part of a 24 x7 support organization

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