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Matteo Moro

Angestellt, Head of IT Infrastructure Solutions Delivery and Network, Viseca Payment Services SA
Bedano, Schweiz

Fähigkeiten und Kenntnisse

Coaching
Team Management
Business modelling
Business Development
Performance improvement
Customer Relationship Management
IT Delivery
Service Delivery
Teamentwicklung
result oriented
business oriented
Support
Communication skills
presentation skills
Reporting
ITIL V3 Service Transition
ITIL
ITIL V3 Service Design
Strategy
Fachkenntnis
Deutsche Sprache
Englische Sprache
Verantwortungsbewusstsein
IT-Incident Management
Change Management
DevOps
IT Operations
Team leadership
leadership skills
Contract Management
Vertragsmanagement
Budget Management
Budgetplanung
Digital transformation
Teamfähigkeit
Leadership
Loyalty
Reliability
Motivation
Efficiency
Professional experience
Management
IT systems
Microsoft
Infrastructure
Information technology
Systemengineering
Computer Networks

Werdegang

Berufserfahrung von Matteo Moro

  • Bis heute 11 Jahre und 3 Monate, seit Feb. 2014

    Head of IT Infrastructure Solutions Delivery and Network

    Viseca Payment Services SA

  • 2 Jahre und 6 Monate, Sep. 2011 - Feb. 2014

    SR System Engineer, Project and Service Manager

    SB Italia

    • Responsible for defining requirements with the Customers within the Infrastructure and Services division • Collaborating with the pre-sales team for designing IT solutions • Coordinating the team responsible for delivering implementations, supporting and assisting customers both remotely and on-site

  • 4 Jahre und 9 Monate, Jan. 2007 - Sep. 2011

    Service monitoring coordinator within Carrefour Italia Spa for Xenesys S.r.l.

    Xenesys S.r.l.

    • Coordinating a team of 15 System Engineers in the scope of Microsoft, Unix and Networking, to deliver a Systems Monitoring service based. • Supporting the Service Manager in increasing the team efficiency and in managing relations with customer stakeholders

  • 2 Jahre und 3 Monate, Okt. 2004 - Dez. 2006

    Second level support within Carrefour Italia Spa for IRPE Spa

    IRPE SpA

    Team player in the Second level support in scope of Unix, Microsoft and Network Systems

  • 2 Jahre und 8 Monate, Feb. 2002 - Sep. 2004

    Project management and delivery within Carrefour Italia Spa

    IRPE SpA

    • Collaborating with the internal stakeholders in realizing and delivering different IT projects impacting the customer’s core infrastructures all over Italy (Headquarter and branch offices) • Team player in the Second level support

  • 1 Jahr und 6 Monate, Aug. 2000 - Jan. 2002

    Microsoft System Administrator

    MB System S.r.l.

    • All-round Junior System Administrator • First level support for existing customers • Committed in searching new business opportunities

Ausbildung von Matteo Moro

  • 2018 - 2018

    1st Step to the Executive MBA

    IMD Business School

    Building on Talent is a highly transformative 14-week journey; a program that blends personal development and business acumen. BOT is run at IMD, the #1 Open Program Business School in the world as ranked by the Financial Times between 2012 and 2017

  • 1999 - 2000

    Systems, IT

    I.T.C.S. E. Tosi

    After-Highschool Course on System Administration and Networking. Immediately after the stage I started working with continuity for MB System S.r.l.

  • 1996 - 1999

    NLP, Marketing, Communication Techniques

    Other Courses

    I completed my after-school instruction taking part on different courses oriented to Marketing, Communication Techniques, Relaxing Techniques and NLP (Neuro-Linguistic Programming)

  • 1991 - 1996

    English, French, Economy, Computers

    I.T.C.S. E. Tosi

    Studies were oriented also on the utilization of computers in the Accounting and Documents creation with Office Suite

Sprachen

  • Deutsch

    Gut

  • Englisch

    Gut

  • Italienisch

    Muttersprache

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