Md Shahiduzzaman

- Collaborate with product teams to define specifications and conduct feasibility analysis. - Create and execute comprehensive test plans and strategies, ensuring high-quality products. - Maintain and improve automation scripts using Cypress, optimizing the testing process. - Conduct rigorous, end to end test, and functional testing. - Manage bug reporting using Jira, ensuring seamless workflows. - Provide crucial support to product and customer service teams. - Perform extensive tests on payment providers

- Test Planning, Test Script preparation, and Test Data preparation - Performed Smoke test, System test, Functional, Integration, and Regression test. - Understanding requirements specification thoroughly. - Involved in the preparation of test plans, estimation, and test scenarios and cases. - Performance testing using JMeter. - Test defect and status reporting to team lead. - Understanding the business and functional requirements. - Update test documentation and write release note

- Provided helpdesk and IT support for all Pizza Hut Australia stores. - Remotely LAN and WAN implementation, configuration and support. - Restaurant connectivity monitoring using PRTG Network. - Windows and Windows Server installations, maintenance and troubleshooting for clients. - Micros POS technology (Hardware and software) installation, management and support. - Technological liaison between franchisee and franchisor. - Documenting all installation and troubleshooting processes for future reference.