Mohamed Eldokla

Angestellt, Incident Manager, Solaris SE

Berlin, Deutschland

Über mich

Business Solutions Support Engineer with extensive experience at troubleshooting, resolving, monitoring and analyzing technical issues related to IoT and cloud based services with strong interpersonal skills proven through customer satisfaction and oriented background. Creative, problem solver and eager to learn new technical skills.

Fähigkeiten und Kenntnisse

Cloud Hosting
Network Administration
Systemadministration
Windows
Support
Solution
LAN
Microsoft Azure
M2M solutions
IoT
Microsoft Exchange Server
Cloud Computing
Cloud
Microsoft Office 365
MS Office 365
IT support
Information technology
Firewall
Server
IT
Software
AWS
Incident Management
IT-Incident Management
Incidentmanagement
Incident
Incident Response

Werdegang

Berufserfahrung von Mohamed Eldokla

  • Bis heute 11 Monate, seit Juli 2023

    Incident Manager

    Solaris SE
  • 11 Monate, Aug. 2022 - Juni 2023

    Senior Support Engineer

    Affinidi GmbH

  • 6 Jahre und 4 Monate, Mai 2016 - Aug. 2022

    IT Support Engineer

    Vodafone Egypt

Sprachen

  • Englisch

    Fließend

Interessen

Travel
Music
Video Games

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