Mohamed Nada

• Technical mentor for a team of 2 members, for technical and soft skills in Vodafone International Services. Responsible for Manage and monitor platform backend servers. • Ensure to meet the database systems availability for all the backend systems excluding planned outage, Follow- up on the daily health checks and fix problems once they appear on a server. • Ensure to solve assigned Trouble Tickets (TTS) for the supported systems within SLA.

• Provided and designed DB tools to assist in the database management, transactions and processing environments. • Assessed and executed implementing of new technologies. • Worked in coordination with company developers and project managers. • Developed training programs and trained technical support and applications personnel to utilize on-line databases environment process. • Provided technical support for SQL database environment by overseeing databases development and organization.

• Administering SQL Server Production Database. • Troubleshooting SQL Server production issues. • Implementing & managing database clustering, failover and load balance technologies. • Replication management. • Monitoring data activities (i.e. database status, logs, space utilization). • Managing SQL Server security and logins. • Importing and exporting data using SSIS packages. • Designing disaster recovery strategies.