Muhammad Shahid Ali Khan

• Sorting-out and unpacking in-coming deliveries • Process control for food and beverage • Organizing and scanning the deliverables • Processing shipment for further transportation

• Sorting-out and unpacking in-coming deliveries • Organizing and scanning the deliverables • Processing shipment for further transportation

• Following-up OPEX day-to-day business and Ensure OPEX • Collection of all incoming shipment freight invoices from carrier and ensuring approval process and payment • Receiving and tracking of purchase orders from Importers/Overseas offices for pending ocean shipments • Communication with ocean carriers and ensuring release of the cargo • Responsible for buyer: Levi's, P&C, Ragadi, Ernsting's family, MIM, Norprotex, Mister+Lady and SIN SACO

• Coordinate the prompt handling of all customer service requests, including, pricing, expediting, billing order maintenance, credit, and claims. • Handle all incoming and outgoing customer telephone calls in a courteous and professional manner, Solicit orders from existing customer base daily. • Provide technical support on product selection and application. • See that every customer experience meets quality standards as defined by the customer.