Nadja Luz
Angestellt, Project Manager, Volkswagen Group Services Barcelona
Abschluss: Master of Science, Hochschule Karlsruhe - Technik und Wirtschaft
Barcelona, Spanien
Werdegang
Berufserfahrung von Nadja Luz
Bis heute 1 Jahr und 5 Monate, seit Jan. 2023
Project Manager
Volkswagen Group Services Barcelona
1 Jahr und 6 Monate, Juli 2021 - Dez. 2022
Senior Consultant Customer Experience Strategy
MHP – A Porsche CompanyMajor fields of experience: - Customer Experience Management (including Customer Journey, customer needs, Touchpoints) - Analysis and optimization of business models and Business Model Innovation - Project Management and -coordination (also agile) - Process analysis, -optimization, -design and -digitalization - Customer Relationship Management - Consulting skills (Creative Thinking, problem-solving, organization and time management, collaboration with all job levels)
2 Jahre und 7 Monate, Jan. 2019 - Juli 2021
Consultant Customer Experience Strategy
MHP – A Porsche CompanyMasterthesis: "Development of a concept in the car sharing sector to enhance customer experience of an automotive manufacturer"
3 Monate, Nov. 2013 - Jan. 2014
Projektmanagement & Sales
Durr de México de S.A. de C.V., Querétaro, Méxiko
3 Monate, Aug. 2013 - Okt. 2013
Einkauf
Dürr Systems, Inc., Plymouth, USA
2 Monate, Aug. 2010 - Sep. 2010
Projektcontrolling
T-Systems International GmbH, Stuttgart-Leinfelden
Ausbildung von Nadja Luz
Bis heute 8 Monate, seit Okt. 2023
Directive Coaching and Leadership
OBS Business School
The Master in directive Coaching and Leadership provides managers with leadership tools and techniques for personal and professional development. It trains professionals with the coaching methodology, from a personal, team and organizational point of view, as well as tools that enhance their emotional intelligence. At the end of the master program, two degrees, one from Univeristy of Barcelona and from OBS Business School, will be given.
6 Monate, Juli 2016 - Dez. 2016
Global Studies / International Business - Auslandssemester
Instituto Tecnológico y de Estudios Superiores de Monterrey, Campus Querétaro
5 Monate, Feb. 2016 - Juni 2016
Global Studies / International Business - Auslandssemester
National Chung Hsing University Taichung
2 Jahre und 2 Monate, Sep. 2015 - Okt. 2017
Tricontinental Master in Global Studies
Hochschule Karlsruhe - Technik und Wirtschaft
Masterthesis: "Development of a concept in the car sharing sector to enhance customer experience of an automotive manufacturer"
5 Monate, Aug. 2014 - Dez. 2014
International Management - Auslandssemester
Instituto Tecnológico y de Estudios Superiores de Monterrey, Campus Querétaro
5 Jahre, Sep. 2010 - Aug. 2015
International Management
Hochschule Karlsruhe - Technik und Wirtschaft
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Fließend