Natasha Kolmogorov

Release Manager (SAFe) in automotive eCommerce Coordinating all aspects of a software release: - planning and scheduling the release - managing risks and resolving challenges that impact release scope, quality, and schedules - coordinating development and testing activities between different teams in various locations - conducting release readiness and milestone reviews - leading and coordinating checklist and deployment plan execution - deploying the software to production

Identify and implement improvement opportunities to drive the effectiveness of Product & Engineering Streamline processes across the product development lifecycle to drive efficiency and quality improvement Provide coaching and support to product development teams on product management tools and software Collaborate with other departments to ensure overall alignment of company-wide and departmental processes Create and maintain a centralized source of documentation and knowledge management resources.

• Building and managing processes and projects to improve the organization's operational efficiency; • Analysing the processes in account management and in the back office and uncover inefficiencies, sources of error and obstacles; • Implementing new processes and concepts; • Invoicing clients and processing invoices from the service providers; • Produce product documentation that meets applicable standards and is appropriate for its intended audience; • Create and maintain the information architecture.

• Managing the day-to-day activities of a sales focused project; • Executing the project and monitoring its progress; • Managing reports and necessary documentation.

• Handling customers' problems and complains promptly; • Obtaining and evaluating all relevant information to handle product and service inquires; • Assisting with placement of orders, changes, or refunds.

Exchange Semester