Nebojsa Zdravkovic

Angestellt, Training Manager, Delta Motors, Importer of BMW Group vehicles, Serbia, Belgrade

Beograd, Serbien

Fähigkeiten und Kenntnisse

Automotive
Aftersales Buisness
Training
Technical Support
Vehicle diagnosis
Warranty
Product Knowledge BMW Group
Aftersales Managment
Aftersales Processes
Vehicle programming
Workshop equipment
Tools

Werdegang

Berufserfahrung von Nebojsa Zdravkovic

  • Bis heute 9 Jahre und 9 Monate, seit Sep. 2014

    Training Manager

    Delta Motors, Importer of BMW Group vehicles, Serbia, Belgrade

    Responsible for Product, Aftersales and Technical trainings for the national market level: · Plans, develops and conducts trainings · Plans budget, reports training cost · Maintains employee database and GQS People Administration for the whole market · Implementation and support for ISPI Next in the main retail facility and other local dealerships on the national level -Tehcnical support for the market

  • 2 Jahre und 2 Monate, Aug. 2012 - Sep. 2014

    Service Manager

    Delta Motors, Importer of BMW Group vehicles, Serbia, Belgrade

    Responsible for the main dealership level: · Managed workshop (mechanical, body and paint) and Service Reception · Assessed, trained and managed team of 30 employees · Coordinated and launched the market specific Aftersales campaigns and special offers · Planned, purchased workshop equipment, special tools, materials · National market Technical Support-Puma, PuMA SC, PuMA TTS-for cars and motorbikes

  • 4 Jahre und 7 Monate, Feb. 2008 - Aug. 2012

    Technical Trainer and Technical Support

    Delta Motors

    Responsible for the national market level: · Technical Support for the national market · PuMA, PuMA TTS reporter · Planned, developed and conducted technical and product trainings · ISPI Administrator · Implemented ISPI (installed ISIS, Itools, Client devices) · Administrated BMW applications (ETK, KSD, ISTA, ISPA Light, Key Reader, SAM) for the main dealership · GQS Administrator

  • 11 Monate, Apr. 2007 - Feb. 2008

    Service Advisor

    Delta Motors

    · Responsible for service reception in the main retail facility · Assisted workshop in technical documentation analysis · Analyzed retrofits installation possibilities, parts list and manuals

Ausbildung von Nebojsa Zdravkovic

  • Bis heute

    Mechanical Engineering

    Faculty of Mechanical Engineering, University of Belgrade, Serbia

    Internal Combustion Engines

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

  • Serbian

    -

Interessen

driving
calisthenic workout

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